Responsibilities
As a Delivery Consultant, you will learn and experience how we apply technical expertise to ensure world-class delivery using consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, you will be client-focused, courageous, pragmatic, and technical to optimize and trailblaze new solutions that address real business challenges.
To help achieve this win-win outcome, a 'day-in-the-life' of this role may include, but not be limited to...

• Developing Solutions to Reach True Business Value: Understanding clients' main challenges and developing solutions that help them reach true business value by working through the phases of design, development integration, implementation, migration and product support with a sense of urgency.
• Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations.
• Self-Motivated Problem Solving: Demonstrating a natural bias towards self-motivation, curiosity, and initiative in addition to navigating data and people to find answers and present solutions.
• Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.

Good solution design, implementation, testing and support skills

• Familiar with Requirements Analysis, Design, Implementation, Validation/Testing, Go-live, Post go-live assistance
• Familiar with Agile delivery practices and tools
• Able to work independently as an SME, or under the guidance of Architect/Lead or IBM SME if assigned
• Perform Install and Config, Environment setup, apply ifixes and patches
• Engage Product Support/Engineering for raising and resolving product issues
• Optional: Experience with Upgrades and Migrations, Solution Assessments, Health Checks, Onboarding, Performance Testing and Tuning, Capacity Planning, Training etc

Strong Technology Expertise

• Programming: Java, XML, XSLT, XPath, JSON, JavaScript, Python
• Operating Systems: Linux/RHEL, Unix, Windows & Scripting. Optional: z/OS
• Databases: DB2, SQL Server, Oracle
• Familiarity with Cloud deployments: AWS/Azure/GCP/OCI/IBM Cloud + Containerization (Docker/Kubernetes). Optional: Red Hat OpenShift Container Platform
• Familiarity with: DevOps and CI/CD
• Optional: Artificial Intelligence (AI), Machine Learning (ML), Microservices, Design Thinking
• Optional: Open source frameworks/technologies: Cassandra, Kafka, MongoDB, Node.js, Spring Boot etc

General Consulting skills

• Excellent analytical, problem solving, articulation, client-handling skills
• Good communication skills - being proactive about weekly status, update on issues or defects or any communication or documentation that is required
• Prepare and provide client presentations including demos as per project requirement
• Possess innovative mindset. Keen to explore, learn new things and share/apply them to solve problems
• Works well with team. Share knowledge with the team and mentor juniors

Required Technical and Professional Expertise

• 2 to 4 years of strong, hands-on solution implementation experience with:

• IBM Sterling B2B Integrator (B2BI),

• IBM Sterling File Gateway (SFG),

• IBM Sterling Secure Proxy (SSP),

• IBM Sterling External Authentication Server (SEAS),

• IBM Sterling Control Center (ICC),

• IBM Sterling Partner Engagement Manager (PEM)

Preferred Technical and Professional Expertise

• IBM Sterling Connect:Direct (CD),
• IBM Sterling Global Mailbox (GM),
• IBM Sterling Control Center Director (CCD),
• IBM Transformation Extender/Advanced (ITX)