Business Automation Software Specialist

to understand customer pain
points, provide technical guidance, and ensure seamless onboarding and
support of our products.

• Develop and maintain relationships with key stakeholders, including
  customers, partners, and internal teams.
• Identify opportunities for product improvement and technical
  optimization through data analysis and feedback from customers and
  internal sources.
• Host technical enablement events and focused workshops, both face-to-face and
  virtual, aimed at enabling business partners and customers expose the value
  of IBM Business Automation products and solutions to our customers' business.

Required education

None

Preferred education

None

Required technical and professional expertise

• Experience with business automation platforms, such as workflow engines,
  integration tools, or orchestration software.
• Familiarity with cloud-based technologies, including IBM, AWS, Azure, or
  Google Cloud Platform.
• Excellent problem-solving skills, with the ability to think critically
  and creatively.
• Strong presentation skills with ability to present complex technical
  concepts to c-suite and technical engineers alike
• Strong expertise in one or more programming languages (e.g. Python,
  Java, JavaScript)
• Strong understanding of data structures, algorithms, and software design
  patterns.

Preferred technical and professional experience

• Experience with IBM Business Automation software (e.g. Business Automation
  Workflow, Automation Decision Services, Enterprise Content Management) and
  orchestration tools (e.g. watsonx Orchestrate)
• Experience with containerization (e.g. Docker) and orchestration tools
  (e.g. RedHat Openshift or Kubernetes).
• Experience in AI, Machine Learning, or related fields

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

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