Ceph Support Engineer

IBM

4

(720)

Multiple Locations (Remote)

Why you should apply for a job to IBM:

  • 4.4/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 80% would recommend this company to other women
  • 91% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #709988BR

    Position summary

    vide better customer experience on their most impactful issues.

    • You will be responsible for providing help to L2 support engineers.

    • You will be part of Ceph development teams where you must fix customer-reported issues to ensure our customers and partners receive an enterprise-class product.

    • You will work to exceed customer expectations by providing outstanding sustaining service and ensuring that regular updates are provided to L2 teams.

    • You will need to understand our customer's and partner's needs and work with product management teams on driving these features and fixes directly into the product.

    Required Technical and Professional Expertise

    • 3+ Years of experience working as a support, sustaining or development engineer or directly

    • related experience.

    • Linux Storage System administration experience, including system installation, configuration and

    • maintenance.

    • Advanced troubleshooting and debugging skills, with a passion for problem solving and

    • investigation.

    • Must be able to work and collaborate in a team setting and look to share knowledge with peers.

    • 1+ years of working with Ceph/Openshift/Kubernetes technologies.

    Preferred Technical and Professional Expertise

    • None

    Why you should apply for a job to IBM:

  • 4.4/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 80% would recommend this company to other women
  • 91% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.