#720407BR
stomer support. This role specializes in helping our customers resolve issues using our products such as Blockchain, APIc, IOT, APPConnect. The role requires excellent collaboration with team members, other IT organizations, key stakeholders and business partners to meet the needs of the business as well as that of the customers.
GCLD24
GCLD24
GCLD24
Required Technical and Professional Expertise
experience in level 2 customer service software support
experience in Unix shell scripting
Working knowledge of Linux/Unix
Knowledge of Cloud software monitoring in a Software as a Service (SaaS) environment
Knowledge of business analytics and cognitive computing
Knowledge of Docker containers
Preferred Technical and Professional Expertise