Delivery Consultant Manager - Automation

IBM

4

(720)

Markham, Canada

Why you should apply for a job to IBM:

  • 4.4/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 80% would recommend this company to other women
  • 91% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #681195BR

    Position summary

    Responsibilities
    As a Delivery Consultants Manager, you will apply your strong foundation of technology expertise to
    hire, coach, and cultivate high performing teams made up of diverse, exceptional services delivery
    professionals. You will develop a high performing team who engages with clients to deliver projects
    for IBM Technology while fostering a learning culture where your team develops and demonstrates
    their skills. In this role you will coach and lead from the front as s a trusted, empathetic leader
    committed to your team's and client's success. As a leader of this fast pace, client focused team,
    you'll collaborate across IBM to optimize services engagements and trailblaze new solutions that
    address real business challenges.
    We're passionate about success. If this role is right for you, then your achievements mean your
    career is flourishing, your teams are succeeding, and our clients are thriving. To help ensure this
    win-win outcome, a 'day-in-the life' of this role may include, but not be limited to...
    • Building Exceptional Client-Facing Team: Hiring, nurturing, and developing a technical
    client-facing team of exceptional delivery professionals in IBM Technology.
    • Accelerating Adoption of IBM Technology: Collaborating with your Delivery Consultants, the
    IBM Account team, clients, and partners to accelerate delivery and adoption of IBM
    Technology.
    • Building Client Relationships: Creating and maintaining enduring, trusted relationships at
    technical levels within clients (including CIO's, CTO's, Developers, Data Scientists,
    Architects) and establishing IBM as an essential partner.
    • Team Coaching for Success: Coaching your team, with clarity and conviction, to ensure they
    fully understand how to do their jobs successfully and achieve their KPI including utilization,
    customer satisfaction and quality standards.
    • Profit and Loss Management: Evaluating and managing profit and loss for your assigned
    resources.
    • Growth Mindset Traits in Problem-Solving: Demonstrating growth mindset, courage,
    curiosity, and leadership in solving problems.

    NAIWD24

    Required Technical and Professional Expertise
    • Experienced Technical Leader: Seasoned technical leadership with the associated credibility, having proven experience of managing large diverse services delivery teams, with a specific focus on scaling these teams through effective performance management, process improvement and delivering on team KPI targets. It is the proven ability to translate tactical imperatives into operational discipline to achieve defined outcomes, while driving the adoption of complex, enterprise-grade technology solutions.
    • Coaching Excellence and Culture Growth: Demonstrable mastery of deal and situational
    coaching, whilst fostering a high performing, growth-minded and candid culture.
    • Practical Skills in Technology Areas: Deep practical and applied skills in one of the following
    areas (with competent understanding across a broad selection of products within the
    respective portfolio's and importantly, their enterprise inter-connectivity): Cloud, Data and
    AI, Automation, Integration or Security.
    • Financial Oversight and Management: Experience of oversight and management of profit
    and loss

    Preferred Technical and Professional Expertise
    • Automation Technologies: Experience with one more of the following Automation
    technologies: MQ, API Connect, App Connect Enterprise, Cloud Pak for Automation, Cloud
    Pak for Integration, Tivoli Monitoring, Instana, Netcool, Watson AI Ops, Turbonomic or the
    equivalent enterprise solution.
    • Multi-Cloud Platforms: Working knowledge of AWS, Azure and VMware Virtualization.
    • Programming Skills: Working knowledge and skills working with Java, Shell scripting,
    python, Kubernetes, Containers, Perl)

    Why you should apply for a job to IBM:

  • 4.4/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 80% would recommend this company to other women
  • 91% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.