Deputy Manager - Finance & Administration Delivery - Order to Cash

estigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

Your role and responsibilities

As a Deputy Manager - Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts.

Your primary responsibilities include:

• Analysis of receivable accounts, investigation of entries, and pulling audit prep work.

• Involve in netting instructions, direct Debit run, rejection of Direct Debit and Oracle updating.

• Investigate unapplied payments, rectify them, and ensure proper allocation.

• Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions.

• Ensure that client Service Level Agreements (SLA) and timelines are met.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

• Commerce Graduate with a minimum of 8+ years of Experience in Order to Cash (O2C), basic accounting knowledge and understanding of various accounting principles.

• Experience in participating and collaborating in team meetings to gather/share information.

• Ability to achieve individual and Business metrics.

• Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness.

• Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned.

• Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives.

• Proven experience to build and utilize reports to analyze pertinent account information.

• Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements.

• Working knowledge to identify and implement action plans and process improvements with mentorship.

• Proven experience to build and utilize reports to analyze pertinent account information.

• Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements.

• Working knowledge to identify and implement action plans and process improvements with mentorship.

Preferred technical and professional experience

• Proficient in MS Office applications and any ERP software as an end-user.

• Ambitious individual who can work under their direction towards agreed targets/goals.

• Ability to work under tight timelines and be part of change management initiatives.

• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.

• Enhance technical skills by attending educational workshops, reviewing publications etc.,

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

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