Industry Consultant: Industry.Travel & Transportation

had airways.

• The candidate is expected to triage the issues reported , analyse and provide a solution to the issues reported.

• Experience in handling Production issues is mandatory preferably in Airlines domain.

• In addition the candidate should be flexible for handling High severity Incidents and interacting with other 3 rd party vendors and internal ADM teams.

• The profile would also require supporting for on call duties as per roster in a 24 x 7 model.

Required Technical and Professional Expertise

• Knowledge of related messages and options used for live scenario /use cases for Airport and reservation systems.

• Basic working Knowledge of Sabre Air vision and Air centre systems /similar GDS system including Catering , Fares management , scheduling etc.

• Basic working knowledge of REST API and ability to recreate Web issues and capture related RQ and RS logs.

• Basic knowledge of Host GDS commands.

Preferred Technical and Professional Expertise

• Working knowledge of handling Live time bound scenarios requiring issue resolution within stipulated time.
• Basic knowledge of Access privileges and User profile configurations of UserIDs /EPR for Airport and Reservation systems.
• Proficiency in Sabre Interact Airport and Reservations systems or in a similar GDS system.(proficiency level = Intermediate / Expert