Process Analyst - CORE HR

nce to the client's existing standards

• You will require to have good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries.

Required Technical and Professional Expertise

• Minimum 1-3 years in Core HR & Issue Resolution for any International IT / ITES Companies.

• Good verbal and written English language skills. Ability to communicate and resolve difficult customer service issues

• Expertise and knowledge in Core HR related processes (excluding Recruitment)

• Good knowledge of MS Excel

• Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines

• Ability to trouble-shoot and implement changes in his/her processes

• Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements

• Attention to details

• Team work - the ability to work well within the team is key to this role

Preferred Technical and Professional Expertise

• Experience in HR Management System.
• Masters Degree in HR