Process Associate Order Management - Health Care (Voice)

igate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities
As a Process Associate - Order Management (Health Care - Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be flexible to work in shifts.
Your primary responsibilities include:

• Coordinate activities associated with Order management

• Recognize potential threats and suggest suitable actions

• Adhere to SLAs and timelines

Required Technical and Professional Expertise

• Graduate with 0-1 year of experience in a Healthcare domain

• Ability to handle queries through calls and email follow-ups

• Readiness to work in shifts as needed for the job

• Strong communication abilities with fluency

• Ability to work under pressure

Preferred Technical and Professional Expertise

• Proficient in MS Office applications
• Self-directed and ambitious achiever
• Meeting targets effectively
• Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills