SAP Order to Cash Lead

nt opportunities in an environment that embraces your unique skills and experience.

Your role and responsibilities

We are seeking a highly skilled and experienced SAP Order to Cash (OTC) Functional Lead to lead the implementation, configuration, and optimization of the Order to Cash processes within our SAP environment. As the OTC Functional Lead, you will work closely with business stakeholders to design, implement, and support end-to-end solutions in SAP, ensuring seamless integration and alignment with business objectives.

• Lead the end-to-end SAP OTC implementation, from requirement gathering through to design, testing, and go-live.

• Collaborate with business stakeholders and key users to gather requirements, define business processes, and ensure optimal system design.

• Manage the SAP configuration for the Order to Cash process, including Sales Order Management, Pricing, Billing, Credit Management, and Logistics Execution.

• Work with cross-functional teams (e.g., Finance, Supply Chain, and Customer Service) to ensure seamless integration across modules such as SAP SD, MM, WM, and FI.

• Provide expert guidance on best practices for Order to Cash processes and assist with process improvement initiatives.

• Lead the creation of functional specifications, business process documentation, and user training materials.

• Support testing activities, including developing test scripts, performing unit and integration testing, and supporting user acceptance testing (UAT).

• Lead the resolution of issues and incidents in the OTC space, working with the technical team to ensure effective problem-solving and timely resolution.

• Provide post-implementation support and ensure smooth transition to the support phase.

• Mentor and provide guidance to junior team members and ensure knowledge sharing.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Bachelor's degree in Business, Information Technology, or a related field.

• At least 10-14 years of hands-on experience in SAP Order to Cash (OTC) processes, with a deep understanding of SAP SD (Sales and Distribution) module.

• Proven experience as a Functional Lead in SAP OTC projects, preferably with expertise in full-cycle implementations, rollouts, and upgrades.

• Strong knowledge of SAP SD configuration, including sales order management, pricing, billing, credit management, and shipping.

• Experience in integrating SAP OTC with other SAP modules (MM, WM, FI/CO) and third-party systems.

• Strong knowledge of procurement processes and supply chain operations in mining.

• Strong communication skills and ability to work with business users to define requirements, provide training, and support decision-making processes.

• Experience with SAP S/4HANA is a plus.

• Ability to handle multiple priorities and manage complex projects within tight deadlines.

• SAP certification in Sales and Distribution (SD) or related modules is a plus.

Preferred technical and professional experience

• Experience working in Agile or other project management methodologies.

• Strong problem-solving skills and ability to think strategically to solve business challenges.

• Experience with global implementations and managing diverse teams.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

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In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

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