Senior Manager - Finance and Administration Delivery

IBM

4

(720)

Bengaluru, India (Remote)

Why you should apply for a job to IBM:

  • 4.4/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 80% would recommend this company to other women
  • 91% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #706013BR

    Position summary

    and analytics

    • Build and maintain robust tracking mechanism for key indicators of the operations to support decision-making

    • Responsible for tracking and driving all process parameters 'critical to quality' for process delivery

    • Run career development activities for team members, team leaders and managers, including performance management, feedback and training

    • Ensure adequate mentorship and training of team members to ensure process objectives and Customer requirements are met

    • Handle and ensure overall F&A delivery for various global regions.

    • Drive transformation projects

    • Manage account reconciliation process and drive policy adherence along with implementation of tools and usage

    • Responsible to drive productivity and efficiency per contractual requirement

    • Ensure adherence to control and compliance policies and procedures

    • Lead operational and governance calls with client and IBM internal Partners

    • Ensure Service Level Agreement (SLA) management and Issue protocol

    • Engage and effectively be responsible for the team through regular appraisals, connect and issue resolution

    • Build backup and cross training plans and ensure they are implemented and revisited regularly

    Required Technical and Professional Expertise

    • Minimum 10 years' experience in Finance and Administration Delivery

    • Proven experience in handling across all aspects of Record to report

    • Ability to interact and lead multiple customers across the globe and handle issues

    • Experience to continuously look for opportunities to improve metrics and the validation of the data

    • Proven analytical and numerical ability

    • Validated presentation and interpersonal skills with flexibility in work hours

    Preferred Technical and Professional Expertise

    • Strategic thought leadership in designing future state delivery and strategies for attaining them
    • Understands future employee, industry and Finance and Administration (F&A) trends and applies this understanding to develop solutions to create a high-performance culture
    • You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with latest marketing trends
    • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
    • Intuitive individual with an ability to manage change and proven time management
    • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
    • Up-to-date technical knowledge by attending educational workshops, reviewing publications

    Why you should apply for a job to IBM:

  • 4.4/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 80% would recommend this company to other women
  • 91% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.