Solution Architect-SuccessFactors (m/w/d)

development opportunities in an environment that embraces your unique skills and experience.

As a SAP SuccessFactors Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

The SAP SuccessFactors Solution Architect is responsible for designing, governing, and overseeing the end-to-end architecture for SAP SuccessFactors implementations and integrations. This senior role ensures strategic alignment of HR technology solutions with business objectives, maximizes value from the SAP SuccessFactors suite, and leads the technical vision for complex programs across multiple modules.

The role requires deep functional and technical expertise, strong stakeholder engagement skills, and the ability to translate business requirements into scalable, compliant, and sustainable solutions.

You will work developing solutions that excel at user experience, style, performance, reliability and scalability to reduce costs and improve profit and shareholder value.

Your primary responsibilities include:

• Solution Architecture & Design

  1. Lead the design and governance of SAP SuccessFactors solutions across modules such as Employee Central, Recruiting, Onboarding, Performance & Goals, Learning, Compensation, and Succession.
  2. Define the architectural blueprint and integration strategy for SuccessFactors within the broader HR technology landscape.
  3. Ensure solutions are scalable, maintainable, and aligned with SAP best practices and organizational standards.
  4. Conduct impact analysis and assess technical feasibility for new business requirements.
  5. Estimate efforts for SAP SuccessFactors implementations based on client specified requirements.

• Strategic Alignment

  1. Partner with HR leadership, IT, and business stakeholders to translate strategic objectives into system capabilities.
  2. Provide thought leadership on leveraging SuccessFactors innovations to drive HR transformation.
  3. Align solution designs with enterprise architecture principles and digital roadmap.

• Governance & Standards

  1. Establish and maintain design guidelines, configuration standards, and documentation for SuccessFactors implementations.
  2. Ensure compliance with data privacy, security, and regulatory requirements (e.g., GDPR).
  3. Oversee change control processes and manage design authority for the solution.

• Delivery Oversight

  1. Lead technical workstreams in large-scale SAP SuccessFactors projects.
  2. Provide guidance to implementation partners and internal configuration teams.
  3. Review and approve functional and technical specifications before build.
  4. Proactive risk management and issue resolution, specifically exploring and discovering risks, resolving issues that affect release scope, schedule and quality, and create potential solutions.

• Integration & Data Management

  1. Define integration patterns and oversee integration design between SuccessFactors and other systems (e.g., payroll, ERP, talent systems).

  2. Ensure data consistency, quality, and governance across platforms.

  3. Work with middleware tools (e.g., SAP CPI) and APIs for robust system connectivity.

• Stakeholder Engagement & Communication

  1. Act as the primary technical contact for senior stakeholders regarding SuccessFactors architecture.

  2. Present solution options, risks, and recommendations to executive committees.

  3. Facilitate workshops to gather requirements and validate designs.

• Continuous Improvement & Innovation

  1. Monitor SAP roadmap and release updates, advising on adoption strategies.

  2. Drive optimization initiatives to improve system performance and user experience.

  3. Mentor junior architects and configuration specialists.

Required education

Bachelor's Degree

Required technical and professional expertise

• Extensive experience (10+ years) in SAP HCM solutions, with at least 5+ years in SAP SuccessFactors across multiple modules. Experience in SAP Joule is beneficial.

• Proven track record as a Solution Architect in large-scale, multi-country implementations.

• Strong understanding of integration technologies and middleware (SAP CPI, Dell Boomi, etc.), especially to payroll and time management solutions as well as to other SAP S/4 HANA modules

• Expert knowledge of HR processes, compliance requirements, and industry best practices.

• Excellent communication, influencing, and stakeholder management skills.

• Ability to lead cross-functional teams and manage multiple priorities.

• Language skills: Fluent in written and spoken English and German

Preferred technical and professional experience

• Strong communication and negotiation skills, as well as mental flexibility

• Strong ability to analyse situations and solve problems

• Willingness to work on-site with our customers

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.