Storage Software Engineer - C_C++, Device Driver

, and reliability of IBM storage software.

• Software Development and Maintenance of Data Protection software:

• Develop end-to-end data protection software with focus on the storage technologies, such as tape libraries and disk-based backup. Expand your knowledge of system-level programming to optimize storage solutions.

• Lead design, develop & maintenance of the storage/backup product components implemented using C/C++; ensure adherence to coding standards, best practices, and performance guidelines. Work with other software components implemented using Java, Go Lang, and other front-end technologies.

• Responsible for adding new feature/function, improve stability, security and reliability of a market leading Data Protection software from IBM.

• Product Support:

• Provide technical expertise and support to customers and internal stakeholders regarding product inquiries and issues.

• Drive customer feedback and ideas into the product roadmap, ensuring timely and effective delivery. Manage incidents, tickets, problems and escalations from customers with innovative solutions.

• Troubleshooting and Debugging:

• Investigate and resolve complex software issues - using debugging techniques, core-dump analysis skills.

• Work closely with cross-functional teams to identify, diagnose, and solve performance and reliability issues.

• Continuous Improvement:

• Stay updated with the latest advancements C/C++ development practices, Storage domain and software design principles. Recommend and implement improvements to enhance product performance and maintainability

Required Technical and Professional Expertise

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related discipline.

• Extensive over 8 years of experience primarily in C/C++ system software development, including product development and support in Storage Software. And, exposure to other programming languages, development / test environments, and related diagnostic tools.

• Solid experience with device drivers on platforms such as Windows, Linux, or AIX, including deep kernel knowledge, system administration, and SCSI protocol - and handled customer issues & escalations.

• Proven experience in the Data Protection domain & Storage Systems - as a Developer, Support or similar roles

• Excellent problem-solving and debugging skills at the kernel-level - to analyze and resolve complex technical issues in the Storage domain involving sequential, random & cloud storage. And, exposure to performance benchmarks & optimization of storage software.

• Proven technical leadership and team management experience.

• Solid understanding of software design principles and best practices.

• Strong communication and collaboration skills to work effectively in a team-oriented environment.

Preferred Technical and Professional Expertise

• None