Technical Support

IBM

4

(720)

Cairo, Egypt (Remote)

Why you should apply for a job to IBM:

  • 4.4/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 80% would recommend this company to other women
  • 91% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #709119BR

    Position summary

    m, for most issues related to desktop software, hardware and peripherals.

    • Provide 24-hour support for hardware and services critical to operations.

    • Work within our ticketing system to create detailed work logs and technical documentation.

    • Use appropriate communication and documentation to inform team of important issues and information which will help improve team performance.

    • Inform and coordinate with Operations and other computer users of procedures that would interrupt, affect, or interfere with their work.

    Required Technical and Professional Expertise

    • Fluent in English

    • Flexibility in working hours

    • Ability to handle and prioritize a lot of tasks each day

    • Ability to produce user and troubleshooting documentation that other people can understand

    Preferred Technical and Professional Expertise
    N/A

    Why you should apply for a job to IBM:

  • 4.4/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 80% would recommend this company to other women
  • 91% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.