Technical Support Professional: IBM i

IBM

4

(720)

Bengaluru, India (Remote)

Why you should apply for a job to IBM:

  • 4.4/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 80% would recommend this company to other women
  • 91% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #713207BR

    Position summary

    iles, output queues, printer writers, remote writers, creating PDFs and printer devices related to the IBM i platform.

    • Establish and adhere to IT industry best practices and standards for client's Power Systems for IBM i.

    • Able to communicate and consult with end users, leadership, IBM i system requirements.

    • Should be capable of working in a team and must have excellent inter-personal skills.

    • The role requires provision of out of hours support for the implementation of hardware/software changes and support for other projects requiring IBM i infrastructure expertise as well as being part of an on-call rota.

    Required Technical and Professional Expertise

    • Understanding of the overall IBM i Architecture and IBM i Operating System.

    • Working knowledge on IBM i setup and configuration, LIC, SLIP LIC, etc.

    • Demonstrable skills in OS level encryption, disk configuration and management.

    • Proven experience in IBM I OS - V7R2, V7R3, V7R4, V7R5 and hardware Power Systems 8,9,10.

    • Able to handle DR activities /Patch (PTF) Upgradation Activities.

    • Identify actions required to handle error messages and system reference code.

    • Able to recover the system during the disaster situation using system backups.

    • Mandatory to have working Knowledge on IBM i spooled files, printer files, output queues, printer writers, remote writers, creating PDFs and printer devices.

    • Good and effective written and verbal communication skills to handle Client Calls.

    • Engineering Degree with minimum 4 years of experience in IT, IBM i System Administration support in a high demand-based, service-oriented environment

    • Should be ready and available to work on various time zones depending on Organization needs.

    • The role requires provision of out of hours support requiring IBM i infrastructure expertise as well as being part of an on-call rota/pager-duty.

    • Sound hands on experience in working on IBM i environments as a System Administrator with experience in LPAR administrator, Work Management, OS & other third-party Software installation, upgrade, and maintenance.

    • Experience of working in international business environments handling complex IBM i environments either on-premises or on cloud.

    Preferred Technical and Professional Expertise

    • Experience in Backup and Recovery Media Services(BRMS).
    • Handling hardware related issues (Tape Library, Hardware management console, disk. - failures etc) backup issues.
    • Able to handle IPL and HMC Activities (CPU, Memory and other resource management.)
    • Experience on OS upgrades and hardware migrations.
    • HMC Management knowledge.
    • Fundamental knowledge of configuring and administering of any of the HA replication software such as MIMIX, iTera, etc.
    • Should possess the knowledge and ability to do fail-over testing from Production to DR system in a HA software replication environment.

    Why you should apply for a job to IBM:

  • 4.4/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 80% would recommend this company to other women
  • 91% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.