UX Researcher

iew design outcomes against user insights (via playbacks).

• Be an active member of Product squad(s) by attending and presenting playbacks, coaching designers, providing input in the prioritization of Product backlog.

• When applicable, participate in planning and other product delivery processes.

• Champion research as a driving force for innovation.

• Participate in cross-disciplinary collaboration to facilitate innovation.

• Determine types of research needed on individual initiatives and develop research goals and plans.

• Evaluate early ideas for products, workflows or features to determine viability.

• Execute product/project research deliverables in alignment with project timeline and roadmap milestones.

• Develop and engage network of sponsor users.

• Build your eminence with our customer base and the external business industry you engage with.

• Help define user experience goals and design principles.

• Help align 3-in-a-box teams to research insights, utilize research insights to drive prioritization of product backlog and roadmap.

• Develop strong storytelling capabilities.

• Support and guide individual designers through leadership, coaching, and mentoring.

• Engage with broader IBM Z Research community.

• Share expertise at studio-wide events.

• Develop experienced-level literacy in AI.

• Develop mid-level knowledge of IBM Experience Standards.

• Keynote.

Required Technical and Professional Expertise

• A minimum of 2 years of experience working with product managers and engineers.

• A minimum of 4 years of experience in a hands-on design research role.

• A minimum of 4 years of experience with design research tools, including analytics tools.

• Demonstrated experience conducting design research and familiarity with research practices.

• Exposure to Agile processes (e.g., SAFe), enterprise design thinking, managing allocation and prioritization discussions, and the IBM Universal Experiences.

• Portfolio of projects that shows a breadth of complex, technically-oriented projects and demonstrates your skills as a design researcher.

Preferred Technical and Professional Expertise

• Expert-level design research skills
• Experience with IBM-preferred research tools, including Alchemer, UserInterviews and AirTable.
• Extensive Experience in defining and executing UX Metrics assessments.
• Competency with standard presentation programs Powerpoint & Keynote.