Client Management - Senior Vice President

within existing enterprise wealth clients, ensuring fulsome delivery and execution of our existing suite of offerings across all asset classes. The team strives to understand their clients' needs and collaborate with other departments to deliver customized solutions and the highest quality client service and execution. This role will also partner with the Business Development team to uncover new expansion opportunities within this set of existing clients. This is a senior-level technical role focused on the delivery and ongoing support of iCapital's full suite of solutions, ranging from alternatives to structured investments, to the wealth channel.

Responsibilities

• Develop and strengthen existing relationships with wealth managers.
• Drive enterprise adoption of our technology platform and infrastructure.
• Promote a consultative approach to deepen and expand current relationships across the iCapital platform of offerings.
• Play a key role as the primary touchpoint for several strategic wealth management clients.
• Assist with identifying new revenue streams within existing clients alongside the Business Development team.
• Drive day-to-day engagement with Enterprise Wealth clients to ensure we deliver and execute at the highest level for iCapiral's clients.
• Collaborate with other Client Management associates across the iCapital Solutions department to drive tactical and strategic initiatives regarding existing client penetration and opportunity identification.

Qualifications

• 15+ years of experience in a technical relationship management capacity
• Extensive knowledge of alternatives and/or structured investments is highly preferred
• Direct experience working for or with wealth management firms is highly preferred
• Experience with SAAS offerings and wealth technology platforms is preferred
• Excellent organizational skills and attention to detail
• Excellent verbal and written communication skills
• Able to meet deadlines and work effectively under pressure
• Passion for client service and exceeding client expectations
• Strategic mindset and able to work independently
• Demonstrated client service skills and ability to carry enterprise relationships with little to no oversight
• Series 7 and 63 licenses are preferred

Benefits

The base salary range for this role is $185,000 to $225,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.