Account Manager - Retail Transport and Logistics

Infosys is seeking to hire an Associate Manager of Client Services for our Retail Consulting Group to be based in Jacksonville, FL. Ideal new hires have a background in transportations, logistics and technical solutions.

As an Associate Manager of Client Services (AMCS) you will be responsible for all client interfaces within the assigned region/account(s). You will work together with senior management to build an account plan and will be responsible for client management based on the account plan. Usually, the AMCS handles a single account or part of a large account, with an indicative annual book of business of up to $10 million.

About Infosys Retail, CPG and Logistics

Infosys helps retailers better understand shoppers’ behavior and uncover business opportunities to drive footfalls as well as web traffic. Our cross-channel platforms enable brick-and-mortar retail stores and hybrid retailers to not only engage shoppers at the moment of truth, but also influence purchase decisions. Our retail ecosystem improves the customer experience and maximizes share of wallet. Significantly, it streamlines operations across enterprise and supply chain.

To learn more about Infosys and see our ideas in action please visit us at www.Infosys.com

Key Associate Manager of Client Services Priorities:

• Client relationship management and business development: manage client relationships, build a portfolio up to $10M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery team members involved to ensure fulfillment of all commitments to the client
• Account planning and governance: build the account plan including relationships required, opportunities to be pursued, price decisions, etc

Required Associate Manager of Client Services Qualifications:

• Must be located within commuting distance of Jacksonville, FL. or be willing to relocate to this area
• Bachelor’s degree or foreign equivalent required from an accredited institution
• Significant business development and project management experience
• Experience in the relevant industry/vertical, retail is ideal
• Track record of interacting and building relationships with CXO level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication and presentation skills
• Wide variety of IT and business consulting engagement experience
• IT and SDLC sales and client engagement experience
• U.S. citizenship or permanent residency required, we are not able to sponsor this position at this time

Preferred Associate Manager of Client Services Qualifications:

• Good understanding of industry specific business issues and drivers
• Global Delivery Model experience in IT or Business Consulting Solutions
• Experience handling large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in leading the systems and workings of global enterprises, we authoritatively steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver outstanding levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability