es that advance the quality of client service and oversee practice level knowledge management activities to lead and propagate a knowledge management culture within management consulting services.
Business Planning: Contribute to the business plan for the practice, estimate sales potential, identify key clients, devise in-scope strategies, identify collaboration opportunities with IBUs, and actively contribute to the business planning of the group.
Client Relationship Management: Build and maintain professional relationship with senior and C-level client executives and expand professional network in client organizations. Should be well acquainted with client
s business situation, able to speak on behalf of the clients best interests, and countering views of the client executives if necessary. Anchor new and existing client accounts, and interfacing on engagement-level client concerns.
Engagement Delivery and Management: Guide engagement; lead project launch to ensure that the engagement is kicked off smoothly. Provide intellectual leadership and active partner participation for the portfolio of projects, review the progress periodically with the team as well as the client, appropriately intervene in critical situations, and guide the team to address critical issues to ensure that the client realizes the business value articulated at the time of the deal closure. Must be active in the details of the program and have a positive impact on the outcome. Provide review support and guidance for the engagement lead, resolve issues escalated to finalize and conclude the engagement.
On-Boarding the Team : Provide overview and guidance to the team lead / team in large programs to prepare the team for effective client delivery. Build high morale and a highly effective team. Position programs for success.
Contract Negotiation: Analyze the probability of winning the deal & the criticality of the deal for Infosys, as well as appropriately prepare for negotiations on terms and conditions of the engagement with the client, and obtain confirmation and approval from all internal stakeholders to ensure timely and smooth closure of the deal.
Proposal Development: Lead teams to prepare large proposals and program plans, facilitate Infosys differentiators (like specific consulting frameworks, intellectual property etc.), articulate value proposition, review and fine tune the financials, and lead proposal presentations in order to create a compelling proposition for the client to engage Infosys.
Opportunity Identification/ Creation: Create/identify multi-million dollar opportunities within existing and new clients using visionary industry knowledge, intellectual capital, background in potential problem areas, knowledge of upcoming regulatory and market changes, and Infosys services offerings in order to ceate engagement opportunities.
Client Identification : Leverage internal (e.g. IBU contacts, sales teams) and external (e.g. personal networks, professional networks, analysts) channels to identify clients where our services may provide significant business value and help create multi-million dollar relationships for Infosys.
Talent Management: Demonstrate the ability to attract, retain and develop top 10% consulting talent and the next generation of Infosys Consulting leaders.
Recruiting: Plan headcount distribution, identify upcoming skill needs and potential sourcing pools, interview candidates, influence a favorable perception of Infosys as an employer, and decide on offer details to ensure that the practice has the appropriate skills required.
Please note this description does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Infosys Consulting is a global management consulting firm helping some of the world's most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today's digital landscape to win market share and create shareholder value for lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us at https://www.InfosysConsultingInsights.com.
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.