Director - Products & Platforms

Infosys is seeking a Manager of Client Services. The Manager-Client Services (MCS) is responsible for all client interfaces within the assigned account scope. The MCS works together with their manager (Sales Lead) to build an account plan and is responsible for client management based on the account plan. Usually, the MCS handles a single large account or a portfolio of small accounts to sell specific products and services of EdgeVerve

About EdgeVerve
EdgeVerve Systems Limited, a wholly owned subsidiary of Infosys, is a global leader in AI and Automation, assisting clients thrive in their digital transformation journey. Our mission is to create a world where our technology augments human intelligence and creates possibilities for enterprises to thrive. Our comprehensive product portfolio across AI (XtractEdge), Automation (AssistEdge) and Supply Chain (TradeEdge) helps businesses develop deeper connections with stakeholders, power continuous innovation and accelerate growth in the digital world. Today EdgeVerve’s products are used by global corporations across financial services, insurance, retail, consumer & packaged goods, life sciences, manufacturing telecom and utilities. Visit us to know how enterprises across the world are thriving with the help of our technology: Building Innovative Intelligent Enterprise Software Products on RPA, AI and Banking (edgeverve.com)

Responsibilities

• Develop trusted and long-term engagements, drive net new business focused on enterprise accounts, build customer relationships in chosen market segment (geographical)
• Hunt, identify, and qualify leads for EdgeVerve suite of products and service offerings and own the opportunity management cycle
• Drive long-term product adoption with EdgeVerve products
• Execute on Go-To-Market (GTM) strategy, marketing campaigns, assist with sales efforts to make the products relevant to the specific industry vertical context
• Prioritization of opportunities to achieve consistent growth in targets and prepare customers for the digital transformation journey
• Grow and effectively manage sales pipeline using CRM tools and, keep an updated and accurate pipeline
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
• Collaborate closely with the Infosys client services group to make sure that EdgeVerve products are relevant and are a part of the broader account growth agenda

Basic Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience in Software Product / IT solution selling
• Proven track record driving enterprise accounts with a focus on growth and expansion
• Experience in selling RPA Automation/ Document digitization and AI / Supply Chain digital AI applications to enterprise clients
• Conversant with automation, digital, cloud, managed services concepts to enable product expertise
• Driving net new business focused on enterprise accounts and building customer relationships in the chosen market segment (geographical)
• Experience with hunting, identifying, and qualifying leads for IT products and services
• U.S. citizens and those authorized to work in the U.S. are encouraged to apply, we are unable to sponsor this position at this time

Preferred Qualifications

• Having Products + Services experience
• Domain experience in certain industry verticals such as Manufacturing, Services, Financial Services, Healthcare
• Experience collaborating within a matrix organization

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability