Dynamics D365 CRM Solution Architect

solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you.

Location: Sydney, Australia
Salary Range: AUD 142,604- 159,547 (Annual Gross)
Roles and Responsibilities:

• Identify best-fit architectural solutions for Dynamics CE modules; develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution.
• Responsible for the overall design, implementation, deployment, and adoption of Dynamics 365 CE solutions. This includes ensuring the solution meets current and future organizational needs.
• Provide strategic road mapping, mentor clients and delivery teams.
• Drive the adoption of new features and technologies with in Micrsoft platform, acting as a subject matter expert (SME) for both technical and functional solutions.
• Strong stakeholder management skills and the ability to communicate technical concepts to a range of stakeholders.
• Establish and evolve architectural standards, reference models, guidelines and principles.

Skills /Competencies:- Essential:

• Must have experience in end-to-end implementation of Dynamics 365 CE modules - Sales, Customer Service, Customer Insights and Field Service

• Strong knowledge of CRM development/customization including workflows, plugins, integrations with other systems through various technologies like Azure integration services (Azure functions, Logic Apps, Azure Service Bus)

• Excellent background on Dynamics 365 with multiple projects, especially in a complex multiple system landscape

• Excellent understanding of Dynamics 365 architecture and its interaction with other interfaced systems in a typical enterprise environment

• Experience in architecting cloud and on-premises solutions including identity, API management, integration, data migration.

• Experience in data migration from third party applications into Dynamics 365 CE applications

• Preferred/Additional Skills:

• Strong attention to detail and outstanding analytical and Problem-solving skills.

• Hands on experience on the product for configurations and customizations

• Experience in implementation of CDM

Infosys is an equal opportunity employer and encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on [email protected] or include your preferred method of communication in email and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."