GCP Technical Support Representative

tizens, U.S. Lawful Permanent Residents, and certain refugees and asylees.

• Experience in Cloud Technology and Willing to work in shifts (24/7 support)

• Location for this position is Phoenix, AZ. This position requires travel and/or relocation to project/client location.

Preferred Qualifications:

• GCP Certification - Associate Cloud Engineer/Professional Cloud Architect/ Professional Cloud Developer is preferred

• At least 3 of experience in one or more popular software languages such as Java, C++, Python, Go, etc.

• At least 3 of experience and desire to work in a Global delivery environment

• Basic understanding of Virtual Machines, Databases, RESTful API's, Containers, and Software development

• Basic knowledge of CPUs, Memory, Storage types, GPUs, and other hardware related components

• Basic networking knowledge such as Latency, Ingress/Egress Traffic, Firewall rules, IPv4/IPv6 addresses and notations, etc.

• Excellent problem solving and Root Cause Analysis skills.

• Good Communication and Analytical skills

• Written and verbal communication skills

• Customer interfacing skills.

Along with competitive pay, as a full-time Infosys employee, you are also eligible for the following benefits:
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.