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L1 IT Service Desk Analyst with German

Infosys

2.7

(23)

Poland (Remote)

Why you should apply for a job to Infosys:

  • 4.2/5 in supportive management
  • 57% say women are treated fairly and equally to men
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our STEM education and maker movement programs enable you to support a more equitable digital society
  • At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
  • At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.

    • #95971BR

    Position summary

    e prescribed format

    • Execute transactions as per prescribed guidelines and timelines
    • Ensure customer/user confidentiality and data protection at all times

    Requirements:

    • Knowledge of English and German at C1 level
    • Min. 1 year' work experience in Service Desk/ Tech support process providing remote support for Laptops / Desktops / LAN Issues / Application support/ Small Forms etc.
    • Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite
    • Intermediate knowledge of T/S Small Forms (iOS, Android, Windows)
    • Experience of working within a busy ICT Service Desk environment, showing experience of systems, support, diagnostic and resolution.
    • Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions
    • Intermediate knowledge of Network collaborations & VPN T/S
    • Basic networking knowledge

    We offer to the candidates:

    • Working for prestige Client
    • Internal training program
    • Great atmosphere
    • Opportunity to take part in international projects and gain experience with various businesses
    • Set of social benefits to choose from
    • Opportunity to develop your career
    • Rotation shift within: 6:30-18:30

    Why you should apply for a job to Infosys:

  • 4.2/5 in supportive management
  • 57% say women are treated fairly and equally to men
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our STEM education and maker movement programs enable you to support a more equitable digital society
  • At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
  • At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.