Partner - Experience Transformation and Innovation

Infosys Consulting’s Experience Transformation and Innovation Practice is seeking a Partner-Business Consulting with a focus the Financial Services Sector.

Who we are:
Infosys Consulting’s Experience Transformation and Innovation Practice is a global community of strategists, designers, innovators, and technology leaders who partner with our clients’ marketing, sales, customer service and IT organizations to drive meaningful outcomes through digital transformations.
What makes Infosys a great place to work:
We are a highly collaborative and entrepreneurial organization. We hire people with broad and deep skillsets, talent, abilities, and potential, and are building our practice with the specific intent to ensure our people can thrive both professionally and personally. We believe that diversity, inclusion, and shared values are key to building extraordinary teams.
Who you will collaborate with at Infosys:
Highly experienced, expert practitioners who have joined from big 4 consulting, leading agencies, in-house marketing organizations, and technology platforms.
Practice Focus Areas

• Experience Transformation – Help clients think and act holistically about how experiences, digital products and services are designed, implemented, managed and optimized to meet user needs and drive growth

• Marketing acceleration – Help clients drive transformational change, develop new capabilities, and new ways of learning to create sustainable competitive advantage

• Channel and journey orchestration – Define customer journeys and supporting technology capabilities needed to deliver on defined customer vision across marketing, sales and service

• Operating model development – Set up the marketing organization for success (including MarTech and data strategy); build capabilities and ways-of-working

• Commerce acceleration – Improve operational value capture in key commerce channels

As a Partner you will:  

• Drive profitable growth for the IC organization
• Leverage external (e.g. personal networks, professional networks, analysts) and internal (e.g. IBU contacts, sales teams) channels to identify clients where our services may provide significant business value and help create multi-million-dollar relationships.
• Identify opportunities within existing and new clients using industry knowledge, digital domain knowledge, intellectual capital, background in potential problem areas, or market changes to drive practice growth
• Estimate sales potential, identify key clients, identify collaboration opportunities with IBUs, actively lead pursuits and contribute to the business planning of the group.
• Participate in developing account plans and strategies and maintaining account specific pipeline and engagement portfolio.
• Position Infosys Consulting as an Experience Transformation thought leader
• Synthesize our clients’ most pressing business challenges with Infosys’s vast portfolio of offerings
• Help recruit and manage a world-class consulting team of recognized thought leaders in the Digital domain
• Lead your team to leverage its deep understanding of industry, business, data and technology to build, sell and deliver new and differentiated solutions for our client
   

Basic Qualifications: 

• Bachelor’s degree 

• 18 years of leadership experience, with strong sales/relationship management/account management experience 

• Must have at least 12 years of consulting experience in management, technology or digital consulting.  Experience should span multiple domains, including operations, technology, and digital transformation 

• Expertise in the Financial Services industry

• Experience in Customer Experience Strategy, Digital Marketing, Advertising, CRM, Customer and Marketing Analytics and Commerce.

• Experience working with core experience platforms including content, commerce, CRM and CDP platforms and solutions (Adobe, Salesforce, SAP, PEGA, MSFT, etc.)

• Excellent presentation and facilitation skills with ability to build relationships at senior management and CXO levels.

• Successful business development history including exposure to each of the various aspects of a typical sales cycle.

• Ability to travel extensively. 

• U.S. citizens and those authorized to work in the U.S. are encouraged to apply. Infosys will not sponsor H-1B or other work authorization for this role at this time. 

Preferred Qualifications: 

• M.B.A or equivalent advanced degree 
• Big 4 or equivalent experience in a Partner Capacity 
• Wide variety of IT and business consulting engagement experience; experience managing large multi-location consulting engagement team’s desirable. 

 
About Us
Infosys Consulting is a global management consulting firm helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us at www.InfosysConsultingInsights.com. 

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.