Process Lead People Services / Líder de Procesos para Servicios de Personal

on within People Systems (e.g., Workday).

• Manage approvals and authorizations in line with Standard Operating Procedures (SOPs).
• Conduct data validation and quality checks, especially during key cycles like the Annual Performance Review (APR).
• Oversee data management, reporting, and probation administration.
• Handle absence and time-off requests in compliance with company policies.
• Collaborate with stakeholders to support international assignees by coordinating required documentation for immigration and relocation.
• Promote adoption of Self-Service tools to enhance employee experience and operational efficiency.
• Maintain strict confidentiality and data privacy in all HR transactions.

WHAT YOU NEED TO SUCCEED:

• Stakeholder management

• Data privacy & governance

• Data Structure

• Data Analytics

• Data Quality

• Customer Experience

• Digital Tech Awareness: Workday, Service Now, Power Bi, Adobe sign

SKILLS:

• Demonstrated ability to manage multiple priorities and tasks efficiently in a dynamic, fast-paced environment.
• Strong commitment to delivering high-quality outcomes in alignment with defined Service Level Agreements (SLAs).
• Collaborative team player with proven success in cross-functional and cross-regional coordination across multiple hubs and locations.
• Proficient in quickly adapting to and navigating emerging technologies and digital platforms.

EXPERIENCES & QUALIFICATIONS:

• Bachelor's degree in human resources, Business Administration, or a related discipline preferred.
• Hands-on experience with Workday, demonstrating proficiency in navigating and managing HR data and workflows.
• Solid understanding of HR policies and processes, with practical experience supporting regional or multi-country operations.
• Manage end-to-end HR procedures, including data management, compliance, and employee lifecycle activities.