RFI Operations manager

Infosys

2.7

(23)

United Kingdom (Remote)

Why you should apply for a job to Infosys:

  • 4.2/5 in supportive management
  • 57% say women are treated fairly and equally to men
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our STEM education and maker movement programs enable you to support a more equitable digital society
  • At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
  • At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.
  • #128241BR

    Position summary

    tization skills and attention to detail

    • Responsible to act as one point of contact for handling escalations and Client interaction and with various stake holders
    • Interaction with RM/other stakeholder to understand and assess Clients detailed profile and business in order to complete the KYC profile
    • Promptly identify and escalate concerns of the KYC process to Service Delivery Lead
    • Take part in the governance call and discuss on the operational issues, status updates
    • Provide timely MIS to the senior management and other stakeholders
    • Responsible in driving the team to meet the agreed SLAs and PLAs
    • Proactively alert business of highest perceived risks as they arise
    • Performance & Attrition Management
    • Should be able to identify and implement process improvement initiatives

    Knowledge, Skills & Experience :-

    • Work experience of 10yrs+ in Banking/Financial Services, preferably in Financial Crime Compliance Domian
    • Knowledge & Experience of financial services industry/Commercial Banking is preferred
    • Excellent Verbal & Written communication skills
    • Flexibility to adapt to changing priorities and business needs, and able to work well in a fast-paced environment
    • Demonstrated initiative and accountability
    • Excellent knowledge of Microsoft Office Suite
    • Proven experience with process improvement and optimization

    Why you should apply for a job to Infosys:

  • 4.2/5 in supportive management
  • 57% say women are treated fairly and equally to men
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our STEM education and maker movement programs enable you to support a more equitable digital society
  • At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
  • At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.