Salesforce Technology Lead

in integrating Salesforce with DMS, ERP, and marketing automation platforms.

• Serve as the primary subject matter expert on Salesforce Automotive Cloud and related technologies.
• Design, implement, and manage scalable CRM solutions tailored to automotive use cases (e.g., sales, service, connected vehicle, digital retail).
• Translate business requirements into system design, configuration, and customized solutions.
• Collaborate with cross-functional teams (marketing, sales, service, IT) to define and improve customer journeys.
• Integrate Salesforce with Dealer Management Systems (DMS), IoT platforms, CDPs, ERP, and third-party tools.
• Develop and optimize data models for vehicles, households, dealers, and service events using the Automotive Data Foundation (ADF).
• Leverage Einstein AI, CRM Analytics, and automation to drive personalization and insights.
• Excellent communication and stakeholder management skills.
• Conduct workshops, training, and enablement sessions for users and stakeholders.
• Stay current with Salesforce Automotive Cloud updates, roadmap, and industry best practices.

Locations for this position are Mexico ( Mexico City)
Qualifications Basic

• Bachelor's degree in computer science or related field with 10+ years of experience in Salesforce ecosystem with at least 3+ years specifically in Salesforce Automotive Cloud & Commerce Cloud.

Mandatory Skillsets:

• Salesforce certifications (must have)
• Salesforce Automotive Cloud 7 Modules completed (Partner Learning Camp) and Trailhead modules
• Salesforce Commerce Cloud
• Salesforce Order Management Systems

Other Relevant Experience

• Proficient in English communication
• Experience working as part of a Scrum team practicing Agile development methodologies.
• Experience and desire to work in a Global delivery environment
• Ability to work in team in diverse/ multiple stakeholder environment