Senior Associate Consultant

Infosys

2.7

(23)

Kuala Lumpur, Malaysia

Why you should apply for a job to Infosys:

  • 4.2/5 in supportive management
  • 57% say women are treated fairly and equally to men
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our STEM education and maker movement programs enable you to support a more equitable digital society
  • At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
  • At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.
  • #128274BR

    Position summary

    d solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you.

    The Telecom Cost Analyst will be responsible for performing analysis towards Telecom cost for SCB locations and provide cost optimization recommendations. The role requires strong analytical skills, attention to detail, and the ability to work with Telecom contacts for SCB environment.- Roles and Responsibilities:

    • Telcom Cost Optimization

    • Engage Telco and secure statement of account of the bank location for last 3 months

    • Secure active accounts list and telco services being consumed from regional Voice Operations Lead

    • Analyze current telco account setup with actual usage for last minimum 3 months

    • Trend Analysis to track saves and spend by Service and account

    • Work with regional Voice Operations Lead and local country support to agree termination and migration

    • Assist with new SP trunk rate negotiation

    • Work with regional Voice Operations Lead to request telco account changes as per alignment

    • Verify account statement post changes

    • Analyze the Cost Savings by services and Spend by telco account

    • Work with operations billing team to handover telco account changes

    • Invoice by Telecom to SCB (More like Account Receivables tasks)

    • Billing Tracking including (not limited to)

    • Telecom Service provider account details including Service Provider name, remittance information, billable account number, vendor ID, vendor address, vendor point of contact, email ID

    • New lines against the commissioned date and ensure vendor invoices accordingly

    • PO utilization and avoid any duplicate payment

    • monthly items including recurring cost (MRC), usage charges and non-recurring cost (NRC) for all the payments made

    • eProc, Purchase Requests and Purchase Orders towards Telecom providers

    • Track decommissioned lines and ensure that invoices are updated accordingly and are accurate

    • CDR analysis to review billing from Service providers

    • Post all invoices, relevant supporting documentation and reports on the Bank's SharePoint (or any other system as required)

    • Complete a reconciliation monthly between the invoice tracker and the actual data stored to validate that all invoices and data have been stored

    • Skills /Competencies:

    • Essential Skills:

    • Minimum 1-3 years experience in invoice processing, accounts payable, or a similar role within the BPO industry.

    • Adequate understanding of billing systems and invoice processing tools.

    • Proficiency in MS Excel and billing/invoice software like Proteas or similar platforms.

    • High level of accuracy, problem-solving skills, and analytical thinking.

    • Ability to communicate effectively with internal and external stakeholders.

    • Experience working in a high-volume transaction environment.

    • Education / backgroud:

    • Degree/Degree in IT / Computer Science / related discipline.

        • Bachelor's degree in Finance or Business Administration preferrable or other General Degree / Diploma.
    • Additional Skills:

    • Excellent customer interfacing skills.

    • Excellent written and verbal communication skills.

    • Strong attention to detail and outstanding analytical and Problem-solving skills.

    At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [email protected] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

    Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

    "All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."

    Why you should apply for a job to Infosys:

  • 4.2/5 in supportive management
  • 57% say women are treated fairly and equally to men
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our STEM education and maker movement programs enable you to support a more equitable digital society
  • At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
  • At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.