Senior Consultant -Learning

available training methods and procedures to determine the most effective manner by which to meet specific learning needs

• Provide general training content buildout reviews support and execution
• Assist in identifying and prioritizing learning needs of specific employee segments and recommending training solutions for performance related problems
• Develops a means of measuring the effectiveness of state, divisional and locational training programs through piloting, etc.

Required Qualifications:

• Bachelor's degree or foreign equivalent required.
• At least 5 years of experience in Learning and Training environment
• Live within 2 hours' drive time or be willing to relocate to one of the following Infosys hub offices - Toronto, ON and Calgary, AB.
• Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration.
• Ability to develop a holistic view of training content and performance problems, identify root causes, and suggest training content-based solutions
• Analytical, communication, interpersonal, and influencing skills
• Collaboration skills including the ability to integrate and act upon the diverse perspectives of business unit managers
• Consulting skills including client-facing skills aimed at determining the client's need, perceived roadblocks, business unit culture, and work environment issues
• Knowledge of training and organizational development theories, instructional design models, such as ADDIE, and e-learning standards (e.g., SCORM and AICC)
• Project management skills and ability to facilitate organizing and managing multiple priorities and/or projects
• Risk mitigation skills to help eliminate potential roadblocks in the delivery of training content
• Strong business acumen and understanding of the impact of training on overall organization performance
• Ability to evaluate priorities and execute tasks accordingly in a changing environment
• Ability to identify and define issues, collect data, establish facts, and draw valid conclusions
• Ability to interpret extensive variety of instructions in verbal, written, visual, or multimedia form and deal with several abstract and concrete variables
• Ability to work autonomously within global teams and as a liaison to internal clients
• Knowledge of classroom-style course delivery
• Knowledge of adult learning, instructional design, and curriculum development techniques
• Knowledge of training techniques and ability to suggest enhancements to existing training programs
• Skill in writing proficiency, visual graphics design, and creative talent
• Skill in motivating and coaching individuals
• Working knowledge of utilities processes such as Special Billing, Complex Billing, Net Metering, Rates Calculations etc.

Preferred Qualifications:

• Bachelor's degree in organizational development, human resources, education, instructional design, communication, business administration, MIS, or a related field
• Training content authoring tools like Articulate 360, Whatfix, Oracle Guided Learning working knowledge preferred
• Ability to interact at all levels of client organizations
• Strong executive presence with excellent written and verbal communications skills
• Great listener who is humble yet confident with his/her abilities
• Strategic thinker who pays attention to detail, but isn't afraid to roll up his/her sleeves and do what is required to get the job done
• Creative problem solver

Estimated annual compensation will be $127,063 CAD to $155,299 CAD.