n Technology experience.
- 12+ years of overall IT experience, with at least 7+ years of hands-on expertise in RPA tools like Blue Prism and Power automate.
- Strong hands-on expertise in the Blue Prism RPA tool (certification preferred).
- Lead the design, development, and implementation of automation solutions.
- Collaborate with business stakeholders to identify and prioritize automation opportunities.
- Deep understanding of the utility domain, particularly in customer service and billing areas.
- Possess strong SQL knowledge and ability to write complex queries to analyze business requirements.
- Proficiency in integrating Blue Prism with external applications like mainframes, databases, and APIs.
- Strong analytical and problem-solving skills, with attention to detail.
- Excellent communication and leadership skills to manage stakeholders and cross-functional teams.
- Experience working with Agile methodologies in automation projects.
- Hands-on experience with Microsoft Power Automate in automation solutions.
- Oversee the development lifecycle, ensuring adherence to best practices and governance frameworks.
- Troubleshoot and resolve technical issues related to Blue Prism workflows and infrastructure.
- Monitor and optimize bot performance and scalability to meet business objectives.
- Knowledge of best practices for RPA governance, deployment, and maintenance.
Excellent verbal and written communication skills, able to resolve business issues
Experience and desire to work in a Global delivery environment
Along with competitive pay, as a full-time Infosys employee, you are also eligible for the following benefits
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off