ServiceNow Administrator

Infosys is seeking to hire ServiceNow Administrator responsible for the smooth delivery of IT Infrastructure Operations, handling escalations, as per required, providing reports to the stakeholders as per agreement, managing the client.

Required Qualifications
• Candidate must be located within commuting distance of Hartford CT, USA or be willing to relocate to the area. This position may require travel in the US
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• At least 1 years of Information Technology experience.
• Work closely with business analysts and technical SMEs to implement required integrations with ServiceNow
• Be responsible for the implementation, ongoing enhancements, and support including integrations with ServiceNow
• Stays current on ServiceNow products and applicable integrated technologies
• Understand customer requirements, translate to solutions, and communicate to clients
• Facilitate client workshops and conduct interviews to drive stakeholder consensus on requirements and solutions
• Ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership in solving business processes and/or technical problems
• Write/estimate Stories, monitor developer’s work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated
• Responsible for Prototype building, Sprint demos, delivery of additional development artifacts and documentation
• U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor this time.

Preferred Qualifications:
• Certified ServiceNow System Administration
• Excellent customer facing skill- Customer relationship, project Management and communication skills Experience and desire to work in a management consulting environment that requires regular travel
• Planning and Co-ordination skills
• Good Communication and Analytical skills
• The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.

About US
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
 
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
 
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.