Sterling Integrator Product Technical Lead

year of education.

• At least 4 years of Relevant Information Technology experience.
• All applicants authorized to work in the United States are encouraged to apply.
• Candidate must be located within commuting distance of Peoria, IL or be willing to relocate to the area. This position may require travel and/or relocation.

Preferred Qualifications:

• At least 3 year experience of Sterling File Gateway, Secure Proxy, products is the core requirement for this role.
• At least 3 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process.
• Experience setting up the following in a B2B environment, Partner Profiles AS2, sFTP, FTPs, FTP, HTTP, HTTPs, SOAP, PGP.
• Trouble shooting and resolving of EDI Functional and Technical issues, excellent skills in developing new maps and BP's.
• Ability to work in team in diverse/ multiple stakeholder environment
• Good Analytical skills & communication skills
• Experience and desire to work in a Global delivery environment
• Experience in B2B production support, working on tools/accelerators which helps to reduce incidents etc.,
• Connecting with suppliers, external customers, and internal business units
• Initial contact for any issues from our Customers/Suppliers technical groups
• Troubleshoot and resolve transaction processing issues
• Escalation point to resolve issues from suppliers, external customers and internal customers.
• Establishing and maintaining liaison relationship with business partners and IT organization in order to provide effective technical solutions.
• Investigates problems and develops recommendations for resolution.
• Identifies need for technical assistance to help in problem resolution.
• Keeps customers informed of problems, issues, and resolutions.

The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to communicate by telephone, email, or face to face.