Tech Lead - Wireless Network (CISCO,ARUBA,MERAKI) Operations - Stuttgart, Germany

Infosys

2.7

(23)

Stuttgart, Germany

Why you should apply for a job to Infosys:

  • 4.2/5 in supportive management
  • 57% say women are treated fairly and equally to men
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our STEM education and maker movement programs enable you to support a more equitable digital society
  • At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
  • At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.
  • #112264BR

    Position summary

    keholder management.

    • Understanding of service level management process, related agreements - SLA/OLA and workflow steps.
    • Excellent Analytical and troubleshooting skill.
    • Should have knowledge on ITIL processes - Incident, Change , problem management.
    • Should be able to drive problem management end to end.

    Area of responsibilities

    • Strong conceptual and troubleshooting skills in networking protocols- BGP, OSPF, TCP/ IP and security protocols- SSL, IPsec, VPN technologies
    • Good skills in the integration of various systems in DC Network.
    • Expert knowledge in Ethernet fabric technologies: Fabric Path, EVPN VXLAN, VMware NSX-T and OpenStack OVS.
    • Manage escalations, be a trusted advisor for the customer and work closely with customers in defining solutions
    • Advanced knowledge in network services like IPAM, DNS, SMTP, NTP, Load Balancing and others.
    • Responsible to introduce new service delivery tools and redesigning the operational procedures
    • Assurance of SLAs / KPIs / OLAs and service quality.
    • Running the service operations in close cooperation with other IT process owners and service owners.

    Why you should apply for a job to Infosys:

  • 4.2/5 in supportive management
  • 57% say women are treated fairly and equally to men
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our STEM education and maker movement programs enable you to support a more equitable digital society
  • At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
  • At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.