Content Designer

Overview

Come join the Sales Learning and Development team as an onsite Content Developer. We're in the midst of an exciting change journey and are looking for flexible and versatile team members who have a hunger for learning and innovation. Thriving on change will be critical to your success as we support the evolution of our sales teams to a world-class consultative selling organization. As a key member of our awesome team, you will be responsible for developing learning content for SaaS offerings, workflows, product knowledge, and sales skills required in support of the Channel Sales and Service organization. You will also deliver training, workshops, and classes using rich media to support a global workforce and remote learners. Engage in classroom observations of effective facilitation processes that enable the delivery of the curriculum.

This position can based remote anywhere in the US

What you'll bring

• Demonstrate the ability to conduct end-to-end analysis for learning needs.
• Demonstrate the ability to design performance-based courses aligned to identified objectives and target population characteristics.
• Demonstrates excellent written and verbal English skills.
• Communicates clearly at multiple levels and with diverse audiences.
• Exhibits organization skills and self-motivation.
• Demonstrates project management skills.
• Promotes change that supports the business strategy.
• Continuously demonstrates Intuit culture and values.
• Possesses a general understanding of learning styles.
• Understands and prioritizes work against Intuit business strategies and team Plan on a Page (POAP).
• Works well independently and in a team setting.
• Proficient in current company technology (Zoom, Slack, GSuite).
• Expert in voice-over narration and technology.
• Ability to tell stories using narration and proper use of inflection.

Education / Knowledge:

• Undergraduate degree in instructional design technology, education, communication, English, technical writing, or any discipline requiring mastery of written communication skills or equivalent experience preferred.
• Proficient in developing both Instructor-led and Web-based training using a variety of software tools.
• Proficient in instructional design methodology (ADDIE, CRI, Kirkpatrick).
• Demonstrate experience in adult learning theory.
• Proficient in MS Word, Excel, and PowerPoint.
• Experience with Articulate, Camtasia, and InDesign.
• Experience with current LMS technology.

How you will lead

• Use up-to-date knowledge and skills associated with the content being developed and delivered.
• Access and use other expert resources to design and develop training.
• Determine audience needs and flex program design to be applicable for the particular audience.
• Work flexible hours to support the development and delivery of workshops, which may exceed the typical workday.
• Consistently exhibit a positive outlook and collaborate in a highly engaged fashion with other team members.
• Maintain focus to achieve results and meet deadlines.
• Assists in the development of Technology-Based training (TBT) and instructor-led training (ILT) packages with guidance from more senior staff.
• Develops expertise in instructional design process methodology including analysis of the audience, job tasks, the development of curriculum maps, storyboards, flowcharts, performance objectives, testing strategies, and learning activities.
• Regularly solicits feedback from peers, staff, and managers, and applies the learning to enhance their own performance and capabilities.
• Learning how to utilize metrics to manage and assess deliverables.
• Utilizes internal processes, tools, and systems for on-time delivery.
• Seeks guidance for prioritization and review of deliverables.