Associate Clinical Account Specialist – Queens, NY - Biosense Webster, Inc

Biosense Webster, Inc. is recruiting for an  Associate Clinical Account Specialist (ACAS) , located in the Queens, NY area.

At Johnson & Johnson, we use technology and the power of teamwork to discover new ways to prevent and overcome the world’s the most significant healthcare challenges. Our Corporate, Consumer Health, Medical Devices, and Pharmaceutical teams leverage data, real-world insights, and creative minds to make life-changing healthcare products and medicines. We're disrupting outdated healthcare ecosystems and infusing them with transformative ideas to help people thrive throughout every stage of their lives. With a reach of more than a billion people every day, there’s no limit to the impact you can make here. Are you ready to reimagine healthcare?

Here, your career breakthroughs will change the future of health, in all the best ways. And you’ll change, too. You’ll be inspired, and you’ll inspire people across the world to change how they care for themselves and those they love. Amplify your impact. Join us!

Atrial fibrillation (AFIB) is a quivering or irregular heartbeat (arrhythmia) that can lead to blood clots, stroke, heart failure and other heart-related complications. 20 million people around the world suffer from AFIB each year. 

Biosense Webster, Inc. is the global leader in the science of diagnosing and treating heart rhythm disorders. The company established its leadership in electrophysiology with the development of the first real-time, 3D cardiac mapping and navigation technology, as well as the first electrophysiology catheter. The introduction of the company’s CARTO® 3 System in 2009 revolutionized 3D mapping technology by increasing the accuracy, speed, and efficiency of the cardiac ablation procedure. 
  
 

Job Summary
The  Associate Clinical Account Specialist (ACAS)  position is a 6-9 month training position for those with little to no electrophysiology (EP) experience. Upon successful graduation from the program, the ACAS will be promoted to a Clinical Account Specialist (CAS). As a CAS the candidate will provide expert clinical product and technical assistance and training to physicians and EP lab staff on the effective use of BWI’s systems and catheter equipment (e.g., The CARTO® System, associated software modules and RF generator) during case procedures within an assigned geography. The expectation that is that this work leads to meeting and/or exceeding business goals.

The anticipated base pay for this position is $70,000.
 

The Company maintains highly competitive, performance-based compensation programs.  Under current guidelines, this position is eligible for an annual performance bonus.  The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year.  Bonuses are awarded at the Company’s discretion on an individual basis.

This position is eligible for a company car through the Company’s FLEET program.

 
Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans.  Additional information can be found through the link below: https://www.careers.jnj.com/employee-benefits
 
Position Components
 Under (e.g. limited supervision, general direction, etc.) and in accordance with all applicable federal, state and local laws/regulations and corporate Johnson & Johnson, procedures and guidelines, the ACAS will:
•    Attend all portions of the ACAS fellowship training program without exception.
•    Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training.
•    Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. field trainers, site trainers, RBD) and other internal and external partners.
•    Understand the dynamics of an EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
•    Prioritize and appropriately respond to requests in a high-stress environment.
•    Maintain composure and problem-solving focus during stressful interactions.
•    Respond daily to requests by email and voicemail.
•    Responsible for following all company guidelines related to health, safety and environmental practices and that all resources needed to do so are available and in good condition.
•    Responsible for adhering to company compliance with all federal, state, local and company regulations, policies, and procedures.