Associate Director, Pharmacy Excellence and Innovation
Janssen is recruiting for a Associate Director, Pharmacy Excellence & Innovation Marketing to be located in Titusville, NJ.
Janssen is committed to raising the bar on patient experience (Px), building a new center of excellence – the Patient Engagement and Customer Solutions (PECS) organization – that will create more personalized, seamless, and supportive experiences for patients starting treatments across the Janssen portfolio.
The Associate Director, Pharmacy Excellence & Innovation will contribute to a team focused on building and refining Janssen’s overall pharmacy capability. This includes identification of capabilities, partners, technologies, and innovative programming approaches that allow Janssen to become best-in-class in supporting patient through the specialty and retail pharmacy channels. You will monitor industry trends, emerging pharmacy models, and evolving data sources and contribute to pharmacy network design for new product launches. In addition, you will work closely with the Pharmacy Channel Solutions Marketing teams and the Pharmacy Account Management team to engage specialty and retail pharmacies in partnerships, fee for service strategies, and data and technology agreements that support the needs of patients starting, or continuing on Janssen therapies.
The position reports to the Director, Pharmacy Excellence & Innovation.
A Day in the Life
Every patient’s healthcare experience is unique – shaped by personal experiences and beliefs, the presence or absence of support networks, provider and payer dynamics, and socioeconomic factors. For many patients, the decision to start or stop a treatment is overwhelming. Janssen recognizes this, and wants to create an experience that is personalized, helpful, and hopeful.
The Associate Director, Pharmacy Excellence & Innovation contributes to a team in service to our patients. Day-to-day responsibilities include:
You are compassionate and empathetic, putting yourself in the shoes of the patients you support and the providers who care for them. You are passionate about delivering a great support experience that patients will remember and want to tell other people about – and you hold your team and your suppliers to that high standard. You welcome the challenge of working in a highly visible, highly accountable role where you can meaningfully impact the health and wellbeing of others. You feel energized to be part of a team that is building new capabilities and new ways of working. You consistently deliver great results, but even when you fall short – you learn from it.
Child care benefits
Short term disability