AssoManager TravelRetail Demand Planning

Department & Location: Asia Pacific Integrated Planning Organization Reports to (Title): Regional Integrated Planning Manager As more travelers are looking forward to travelling again post pandemic, we are gearing ourselves up for this recovery to support growing trends of domestic travels in China and prepare for international getaways. To enable this, we are looking for a highly motivated supply chain individual to join our team in creating an effective supply plan for a positive customer experience. The Associate Manager Travel Retail Demand Planning is responsible for orchestrating the end to end supply chain activities of the Travel Retail business, covering new customer onboarding, demand planning, ordering process and logistics execution. Therefore, he/she acts as a single point of contact for commercial team, regional Supply planner, customer service team and third-party manufacturers (TPMs) to most effectively balance demand and supply, to manufacture &/or deliver products on time and in full Also responsible for any task/duties assigned as deemed necessary by management. Key Responsibility Includes: Act as single point of contact between Supply Planner, Commercial team, customer service and logistics teams regarding stock and product availability, new launches, Travel Exclusive sets, promotion feasibility, Phase In Phase Out, Order and shipment status Establish the demand planning process and capabilities of the Travel Retail business Leads monthly S&OP with travel retail commercial team to build a consensus driven demand forecast full volume and value alignment Challenges forecasts based on current market situation Understands the various customer delivery requirements and coordinates accordingly with freight forwarder/customer service team/Supply planner Works closely with supply planner to review constrained supply plan, taking into consideration lead time and capacity Ensures that newly launch products are available in time for Customer Orders Proactively communicates slow moving products / discontinued products (Product Life Cycle) to the commercial team to determine inventory reduction plans and/or minimize aged stock. Actively reviews product database to ensure accuracy of the product assortment and SAP codes Review monthly KPIs and adjust plans to ensure KPIs are met (e.g. MAPE, BIAS) Coordinate and Maintains Master data activities Other responsibilities and duties Onboard New Customer(s): Translating new customer shipping requirements into monthly tasks needed for various functions to ensure smooth deliveries thereafter Request new shipping lane/quote for nominated carrier Consolidates customer orders within agreed ordering leadtime Co-ordinates and follow up freight arrangements for each consignee Strong collaboration with Supply Planner, Customer service team, Commercial and Customers to resolve/minimize Out of stock risk, quality issue and shipment delays Ensure complete set of documents are provided per customers’ request Ensure invoicing happens on time The position will be measured primarily on: Customer Service Level: UFR, OTIF Forecast Accuracy : MAPE, BIAS Master Data accuracy Other Dimensions: Compliance to worldwide, regional and local polices eg. GMP/Quality, Policy of Business Conduct, Healthcare Compliance, SOX, etc. Qualifications Education: University degree in Business/Logistics/Supply Chain or other Supply Chain professional certifications Professional Experience: Understanding of the travel retail business / duty free business and its logistics is required as well as 2 -3 years demand planning experience Integrity: Demonstrates integrity, inspires trust and avoids conflicts of interest. Teamwork & Leadership : Interacts and collaborates well with the team. Respectful and adaptable, yet with a strong point of view. Learning Capacity : Rapidly learns new skills and ideas; assimilates complex information. Analytical & Decision Making: Able to quickly size up information, use logic to evaluate and draw sound conclusions and decisions. Must have a right level of assertiveness and able to know where to go for information. Resilience& Coping with Pressure: Works efficiently and maintains positive outlook under significant pressure and manages setback, criticism and tension. Has a strong sense of urgency and not resistant to change. Communication & Languages: Fluent in written and spoken English. Must be able to communicate clearly and concisely both verbal and in writing with all levels within all business functions. Fluent in spoken Mandarin. Information Technology: SAP ECC and APO DP knowledge. Basic computer skills in MS Office, especially MS Excel. Johnson & Johnson announced plans to separate our Consumer Health business to create a new publicly traded company. The process of the planned separation is anticipated to be completed within 24 months, and it will be subject to legal requirements, and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of a new entity within New Consumer Health. At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, depending on location and subject to local legislation, candidates offered employment may be required to show proof of COVID-19 vaccination or, in certain countries, secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work. If you are invited to interview for the position, your recruiter will advise on the vaccine requirement status in your geographic location. Primary Location Singapore-Singapore-Singapore- Organization Johnson & Johnson Pte. Ltd. (8435) Job Function Operations Requisition ID 2206049153W