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Change Management Lead

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Johnson & Johnson

4.2

New Brunswick, NJ

Why you should apply for a job to Johnson & Johnson:

  • Ranked as one of the Best Companies for Women in 2020

  • 4.2/5 in overall job satisfaction

  • 4.3/5 in supportive management

  • 72% say women are treated fairly and equally to men

  • 88% would recommend this company to other women

  • 85% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Global parental leave for all new parents (maternal, paternal, adoptive or surrogacy-assisted).

  • Global exercise reimbursement.

  • Two weeks off (one of them fully paid) for volunteer work.

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    Position summary

    Johnson & Johnson Global Services is recruiting for a Change Management Lead.  Ideally, this role will be based in New Brunswick, NJ, though consideration will be given to other J&J locations on the East Coast; remote working arrangements may be considered on a case-by-case basis. 

    The Change Management Lead plays a key role in ensuring Global Services projects or projects impacting Global Services (change initiatives part of the GS portfolio) meet objectives on time and on budget by increasing employee adoption and usage. The CM Lead focuses on the people side of change – including changes to business processes, systems and technology, job roles and organization structures. The primary responsibility is creating and implementing change management strategies following a consistent methodology and plans that maximize employee adoption and usage and minimize resistance. The CM Lead works to drive faster adoption, higher ultimate utilization and greater proficiency of the changes that impact employees in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes. All in close collaboration with other consultants, functional partners to ensure they are following the methodology when they are responsible for the change work.

    The CM Lead works closely as a strategic partner with all stakeholders, in particular with GS Finance LT team and Global Process functional Lead, to enhance GS employee experience during GS Finance Transformation journey, including We Belong, GS Branding and Purpose and other GS key engagement / New Ways of Working initiatives. The CM Lead partners with delivery leads, business engagement leads, regional leadership council, and peers in other regions (and others as required) to help lead and drive GS engagement plans and programs that bolster and sustain the GS reputation and branding.

    Strategic regional communication management is part of this role to ensure a consistent usage of the communications infrastructure is applied, tools and templates are known and used by different stakeholders in region. Main objective is to drive alignment with GS business priorities with the NA region to apply a cohesive and consistent communication strategy for the organization while partnering with the regional leadership team, site leadership and the service delivery leads. (i.e Townhalls, Regional/Site Communications, We Belong….).

    The CM Lead establishes the groups / forums / technology for change management and communications delivery – these could include (but are not limited to) direct reports and matrix groups such as a Change Network, HR Business Partners and consultants. The Change Management Lead is responsible for building the right level of capability with each group so that the execution arm of Change is accomplished with discipline and rigor. 

    The position will report into the Global Lead Change Management & Comms. 

    Responsibilities :

    Apply a structured methodology and lead change management activities

    • Apply the change management process and tools to create a strategy to support adoption of the changes required by project or initiative part of the GS portfolio
    • Act as Subject Matter Expert in change management for the regional Global Services organization
    • Partner and manage the Change Management and Communication work associated with movement of new work and/or services into and within the J&J GS organization
    • Provide oversight over all change management related activities including:
    • Preparing for change: perform current state assessment, define change management plan, create change management team, identify, and manage sponsor and stakeholders
    • Managing change:  Develop and implement change management plans that includes communication, sponsor, training, coaching and resistance management plans
    • Reinforcing and sustaining change: Collect and analyze feedback, diagnose risks and gaps, manage resistance to change, implement corrective actions and celebrate change success 
    • Support the design, development, delivery, and management of communications related to the change initiative
    • Track progress of change initiatives and report issues

    Strategic Partnerships

    • Partner with service delivery leads, regional business engagement lead, peers in functions and COE, functional Change & Communications, GS Training, HR Business Partner and other peer relationships required to support efficient collaboration, planning and delivery of Change initiatives and projects
    • Operate as member of the Global Change Management & Communications team, representing the unique challenges and needs for the Change Management & Communications on be behalf of the region and focus in GS. 
    • Manage, mature and promote the use of Change Management and Communications frameworks and processes across Global Services to ensure best engagement and delivery methods are employed that maximize efficiencies and value across the operating model
    • Collaborate with and maintain appropriate networks internally and externally to GS to maximize engagements, ensure One Voice of GS and value in a consistent way across regions. Examples are regional change networks and communication networks.

    Organizational and Team Development

    • Support and engage senior leaders in region driving sponsorship, change management capabilities and change leadership
    • Coach managers and supervisors in driving change and building change management capabilities
    • Consult and coach project teams to drive high performance and strong change management capabilities
    • Assess needs and execute plans to continually mature and expand the change management skills and capabilities in the GS organization

    Fueling the Change community

    • Actively look for new Change management tools and interventions and propose experiments to apply and learn from these
    • Actively share our change management ways of working within and outside GS to become a thought leader for the region/enterprise.

    Support and drive effective Communication

    • Works closely with all stakeholders to enhance the regional J&J employee experience and ensure the success of GS Engagement initiatives (i.e We Belong, GS Value Marketing, Yammer) and enterprise initiatives (i.e. Our Credo, Women’s Leadership Initiative, and others) enabling consistency of messaging and consistent use of communications structure and tooling/templates. All in close collaboration and consultation with the initiative owners as the Change Management Lead can help connecting the dots.
    • Support organization communication strategies that reach the minds and hearts of our GS colleagues.
    • Partner with and provide consultation to SE&E on Business Continuity Planning and Site/Region Communications (Site Coordinators) to ensure driving GS Voice regionally
    • Partner with and provide consultation to Functional Change & Communications to ensure drive One GS Voice for Service Experience improvements

    What are Johnson & Johnson perks and benefits

    Child care benefits

    Paid maternity

    Unpaid maternity

    Paid paternity

    Unpaid paternity

    Paid adoptive

    Short term disability

    About the company

    27666

    Johnson & Johnson

    Industry: Consumer Packaged Goods: Packaged Products
    By caring for the world one person at a time, we aspire to help billions of people live longer, healthier, happier lives. This aspiration inspires and unites the approximately 127,100 employees of Johnson & Johnson across more than 250 operating companies in 60 countries. We embrace research and science, bringing innovative ideas, products and services to advance the health and well-being of people. For 130 years, the Johnson & Johnson Family of Companies has been committed to caring for people around the world.

    Why you should apply for a job to Johnson & Johnson:

  • Ranked as one of the Best Companies for Women in 2020

  • 4.2/5 in overall job satisfaction

  • 4.3/5 in supportive management

  • 72% say women are treated fairly and equally to men

  • 88% would recommend this company to other women

  • 85% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Global parental leave for all new parents (maternal, paternal, adoptive or surrogacy-assisted).

  • Global exercise reimbursement.

  • Two weeks off (one of them fully paid) for volunteer work.

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