Clinical Application Specialist, CSS (Jakarta)

Johnson & Johnson

4.2

(92)

Jakarta, Indonesia

Why you should apply for a job to Johnson & Johnson:

  • Ranked as one of the Best Companies for Women in 2020
  • 4.2/5 in overall job satisfaction
  • 4.2/5 in supportive management
  • 71% say women are treated fairly and equally to men
  • 88% would recommend this company to other women
  • 85% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Global parental leave for all new parents (maternal, paternal, adoptive or surrogacy-assisted).
  • Global exercise reimbursement.
  • Two weeks off (one of them fully paid) for volunteer work.
  • #2406219599W

    Position summary

    althier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.

    We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

    At Johnson & Johnson, we all belong.

    Key Responsibilities:

    • To provide clinical support to existing and new hospitals primarily within Indonesia.

    • To communicate accurate information to physicians regarding all products and their indications

    • To provide first class service and seamless supply to customers including training, stock checks, timely deliveries and supporting internal stakeholders to ensure all cases are performed successfully

    • To abide in the correct usage & promotion of all Johnson & Johnson related products through regular training sessions and organized customer education sessions

    • To be accountable for logistics efficiency in assigned hospitals through optimized management of inventory

    • To communicate any potential business opportunities to Manager

    • Will provide expert clinical product and technical assistance and training to physicians and to all customers

    • Educate customers on all products to optimize effective usage by providing technical and clinical information and in-service trainings

    • Creates awareness of business solutions and facilitates Sales Manager in engaging with key decision makers to drive incremental business

    • Maximize customer case support capabilities through proper planning, communication and scheduling techniques

    • Develop and share best practices with other clinical support colleagues. To assist in developing strategic partnership across other business units internally

    • Other admin support for franchise & ad hoc assignment.

    Qualifications

    • Minimum Bachelor's degree or others (Bio Medical Science/Engineering etc)• Ability to work independently with high responsibility
    • Strong communication & negotiation skills
    • Strong customer management and problem solving skills
    • Excellent interpersonal and presentation skills with customer
    • Ability to prioritize and multi task with attention to detail
    • Preferably have a good track record on achievements
    • Self-motivated, energetic and a team player
    • Good command of English; speaking, reading, writing & presentation skills is required
    • Able to travel
    • Fresh graduates are encouraged to apply

    Why you should apply for a job to Johnson & Johnson:

  • Ranked as one of the Best Companies for Women in 2020
  • 4.2/5 in overall job satisfaction
  • 4.2/5 in supportive management
  • 71% say women are treated fairly and equally to men
  • 88% would recommend this company to other women
  • 85% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Global parental leave for all new parents (maternal, paternal, adoptive or surrogacy-assisted).
  • Global exercise reimbursement.
  • Two weeks off (one of them fully paid) for volunteer work.