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althier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.
We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.
Key Responsibilities:
To provide clinical support to existing and new hospitals primarily within Indonesia.
To communicate accurate information to physicians regarding all products and their indications
To provide first class service and seamless supply to customers including training, stock checks, timely deliveries and supporting internal stakeholders to ensure all cases are performed successfully
To abide in the correct usage & promotion of all Johnson & Johnson related products through regular training sessions and organized customer education sessions
To be accountable for logistics efficiency in assigned hospitals through optimized management of inventory
To communicate any potential business opportunities to Manager
Will provide expert clinical product and technical assistance and training to physicians and to all customers
Educate customers on all products to optimize effective usage by providing technical and clinical information and in-service trainings
Creates awareness of business solutions and facilitates Sales Manager in engaging with key decision makers to drive incremental business
Maximize customer case support capabilities through proper planning, communication and scheduling techniques
Develop and share best practices with other clinical support colleagues. To assist in developing strategic partnership across other business units internally
Other admin support for franchise & ad hoc assignment.
Qualifications