n the U.S. Our long-standing commitment to innovation in patient care has helped us become a global leader in orthopaedic devices and supplies, including hip, knee, extremity, cement and operating room products. Today, the DePuy Synthes Joint Reconstruction portfolio includes more than 200 products.
The overall responsibilities of the Clinical Sales Specialist position include advancing the Company's sales of orthopedic surgical products by providing clinical and logistical expertise in hospitals and operating rooms - such as independent coverage of surgical cases, management of billing/purchase orders, logistics, and asset management. Works under close supervision by management and in close partnership with Sales Consultants.
• Independently guide and assist surgeons in the operating room by providing clinical and technical support of orthopedic surgical cases.
• Advance DPS sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning.
• Troubleshoot and apply independent judgment to respond to physician needs; address customer requests; effectively handle hospital billing, build / close purchase orders.
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions / service levels and support sales growth. Prepare sales reports and documents as the need arises.
• Provide Operating Room and Sterile Processing Department consultation.
• Maintenance, tracking, and deployment of equipment and assets throughout assigned area ensuring product availability.
• Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes Services and offerings meet the highest quality standards.
• Provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals.
Education & Experience:
• Bachelor's Degree or
• Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional experience or
• Minimum of 4 years of professional experience or
• Recently transitioned from Active Military Duty
• The ability to work in a lab/operating room environment.
• A valid driver's license issued in the United States
• The ability to travel, which may include weekend and/or overnight travel.
• Residence in or ability to relocate to the assigned territory.
• Strong interpersonal communication, influencing, critical thinking, and problem-solving skills required.
• Experienced in data analysis and data insight skills
• Results orientation/Prioritization
• Ability to work independently and autonomously
• Ability to work in a complex organization and team structure
• High level of accuracy and attention to detail.
• Demonstrated ability to understand, interpret, communicate, and work in a complex environment
• Functional knowledge of human anatomy and physiology, basic knowledge of surgery
• Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions preferred
Johnson & Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit https://www.careers.jnj.com.