Clinical Specialist - Ethicon - West Midlands

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.

We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences

That is why we in the UK are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are.

Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”!

Who are we?

Johnson & Johnson Medical Companies produce a broad range of innovative products and solutions used primarily by health care professionals in the fields of orthopaedics, surgical oncology, general surgery, neurosurgery & neurological disease, infection prevention, cardiovascular disease, and aesthetics. As the most comprehensive devices business in the world, Johnson & Johnson Medical Devices is best suited to serve evolving customer needs, train more surgeons to improve standards of care, and treat more patients globally as access expands.

Johnson & Johnson – Ethicon

Ethicon is committed to crafting the future of surgery by advancing innovation, addressing the most pressing healthcare issues and improving lives every day. Our product portfolio includes energy devices, wound closure, endo-mechanical, cardiothoracic, gyne, urology and thyroid and biosurgery surgical devices.

We have an exciting role within our team as a Clinical Specialist supporting the West Midlands region.

Purpose of the role

Clinical Specialists are responsible for maintaining an existing customer base and developing sales in strategic accounts across several UK sales territories. In this role, you will become an integral part of the sales team by providing support to several territory managers in servicing their customers and accounts. You will also:

• Achieve agreed objectives and sales targets as outlined in the annual performance cycle.

• Within allocated geographical region, interact and promote products to key customers and collaborators in secondary care. Takes the lead in managing the Specialty customer.

• Lead the territory through the development of comprehensive business plans. Focus on highest value opportunities to grow and develop new business including taking competitor share and the adoption of new technologies whilst maintaining key customers and core business.

• Lead and develop accounts and be responsible for the relationship between the Company and the customer, ensuring efficient alignment of all efforts to improve impact of all activities driving growth.

Principal Responsibilities

• Provide in theatre support to consultants and nursing staff regarding the use of products

• Provide accurate information regarding all products and their indications (i.e., surgical techniques) for use to surgical consultants and nursing staff

• Provide first class service and seamless supply to customers including training, stock checks, timely deliveries and supporting the theatre team to ensure the operation proceeds successfully

• Assist in the promotion/correct use of Ethicon products through regular, organised customer education meetings and training sessions

• Develop business opportunities across the portfolio in Key Focus Accounts, communicate to the Territory Manager, and assist in the successful conversion of these business opportunities

• Provide support to Ethicon Medical Education Events

• Achieve Business goals in line with CREDO Values

• Promote use of portfolio and services to Surgeons, Theatre Staff

• Maintain and grow the business as defined by the individual business plan and Key Opinion Leader targets

• Proactively build and develop relationships with Clinical stakeholders

• Develop a portfolio of territory Key Opinion Leaders across the product portfolio

• Cover surgical cases as required to support regional colleagues

• Presentations in Hospital Meetings and Exhibitions

• Effective use of company CRM system

• Timely completion of business reporting and administration as required by RBM/Internal Stakeholders

• Adherence in full to Johnson & Johnson HCC Standards, and standards of Business Conduct