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We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
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Position Overview
The Country Manager will be responsible for spearheading our move from a distributor-led model to a direct sales model in Poland and Czech Republic. This pivotal role requires strategic thinking, hands-on leadership, and a passion for driving business growth. The Country Manager will lead the transition, hire and develop a high-performing sales team, ensure continuity of customer service, and deliver on ambitious growth targets from Day 1 of go-live.
Key Responsibilities
Sales Strategy & Market Transition
Lead the transition from distributor-led sales to a direct sales model, ensuring minimal disruption for existing customers and optimal business continuity.
Develop and execute the go-to-market strategy, ensuring readiness for Day 1 go-live.
Build and manage relationships with existing customers during the transition, ensuring high levels of customer satisfaction and trust.
Sales Team Leadership
Identify, recruit, and onboard top-tier sales talent to establish a high-performing sales team.
Set clear sales targets and expectations for the team, fostering a results-driven environment.
Provide continuous coaching, training, and development to enhance the team's performance, product knowledge, and sales techniques.
Sales Operations & Management
Create and implement efficient, scalable sales processes and ensure adherence across the team.
Monitor area sales trends and product performance results, identifying opportunities for growth.
Assist in the development of annual sales forecasts, goals, and budgets for the Nordic market.
Oversee weekly expense reporting via the Concur system.
Provide timely, data-driven reports on market trends, customer insights, and competitor activity to senior management.
Customer & Stakeholder Management
Foster relationships with key customers, ensuring world-class customer service and support.
Act as the primary liaison with warehouse and logistics teams to ensure smooth shipping and customer support.
Attend industry trade shows and exhibitions, supporting setup, customer engagement, and teardown.
Qualifications