Customer Development Executive, High Street

Who We Are! For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo. We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences. That is why we are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are. Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”! About Consumer Health: Take the opportunity to become part of the success story behind one of the world’s fastest growing consumer companies. At Johnson & Johnson we have a truly unrivalled brand portfolio with power brands across multiple categories including but not limited to Johnson’s®, Neutrogena®, Clean & Clear®, Listerine®, Calpol®, and Sudafed®. We have achieved consistent growth and our breakthrough plans make this a great place to further your career. About the role: Responsible for a specific GFO within a large account, or all GFOs in selected smaller accounts, with direct responsibility for business worth at least £1m NTS- Reporting into a Senior Customer Development Manager Key responsibilities include: Delivery of specified business targets (sales, spend and profit targets - TS, A&P, NTS, Net GP) Full forecasting and spend management for your GFO responsibilities, making accurate forecasts to your business team and CS&P contacts Building strong relationships with your customers, and representing your customers’ requirements to the J&J business Continue building your product, brand and category knowledge Building a strong knowledge of the market and keeping track of the market activity to share information regarding changes or new activity in the marketplace Qualifications Key proficiencies and experience Demonstration of all job competencies for Customer Development Executive role FMCG or Pharmacy experience for a min of 1 full business cycle Understanding of the core business functions with the ability to work in cross-functional teams Job Competencies Influence & Impact Persuades others using relevant facts and data – externally Understands the dynamics of a negotiation and supports the preparation of objectives and concessions Overcomes objections by demonstrating value and shared benefit Fosters candid, two-way exchanges of information Customer Genius Building collaborative relationships with key internal and external stakeholders Actively working with customers and third parties to understand their business objectives, team/corporate culture, decision-making processes and J&J’s role in their business/category Understands J&J’s global, regional and local business strategies to “win “ in the marketplace, helping business partners understand the CD function including team and personal goals What type of mark will you make? Your rare talents and perspectives can make a vital contribution to improve the lives of people everywhere. At Johnson & Johnson, our company's ethical character is defined by our people. We strive to attract people with strong, positive values, and we develop, reinforce and reward those values. If our ethos is aligned to your values, then this could be the best career move you'll make. Johnson & Johnson announced plans to separate our Consumer Health business to create a new publicly traded company. The process of the planned separation is anticipated to be completed within 24 months, and it will be subject to legal requirements including consultation with works councils and other employee representative bodies, as required, and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of a new entity within New Consumer Health and your employment would be governed by New Consumer Health’s employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by New Consumer Health at an appropriate time and subject to any necessary consultation processes. Primary Location United Kingdom-England-High Wycombe- Organization Johnson & Johnson Limited (8700) Job Function Sales Requisition ID 2206059191W