Why you should apply for a job to Johnson & Johnson:
Ranked as one of the Best Companies for Women in 2020
4.2/5 in overall job satisfaction
4.3/5 in supportive management
72% say women are treated fairly and equally to men
88% would recommend this company to other women
85% say the CEO supports gender diversity
Global parental leave for all new parents (maternal, paternal, adoptive or surrogacy-assisted).
Global exercise reimbursement.
Two weeks off (one of them fully paid) for volunteer work.
#2306104182W
Position summary
- Professional communication with customers related to orders and inquiries, and the whole order cycle
- Handling of customer orders, inquiries and requirements (incl. order entry, coordination, invoicing related activities etc.)
- Close cooperation with Sales, Supply Chain, other relevant internal functions and the transportation companies to best serve our customers
- Other Customer Service activities & customer care as assigned by Supervisor and/or Manager
Essential duties and responsibilities
- Responds to customer inquiries regarding orders, changes, cancellations, delivery dates, application of products, and pricing (directly or via coordination)
- Order entry and processing, order/delivery/invoicing related activities
- Customer Service relevant issue resolution related to order cycle (customer complaints regarding billing, shipping delays and products)
Other Features of the Job
- Meet all applicable quality and compliance requirements (i.e. HCC/HCBI/ANTI-CORRUPTION/FCPA/US-GCC/Privacy/SOX/QA.Safe Fleet)
- On time reporting on spontaneous adverse events (AE) reports and quality compliants for all products
- Successfully complete all mandatory trainings on time
What are Johnson & Johnson perks and benefits
Child care benefits
Paid maternity
Unpaid maternity
Paid paternity
Unpaid paternity
Paid adoptive
Short term disability
About the company
Industry: Consumer Packaged Goods: Packaged Products
By caring for the world one person at a time, we aspire to help billions of people live longer, healthier, happier lives. This aspiration inspires and unites the approximately 127,100 employees of Johnson & Johnson across more than 250 operating companies in 60 countries. We embrace research and science, bringing innovative ideas, products and services to advance the health and well-being of people. For 130 years, the Johnson & Johnson Family of Companies has been committed to caring for people around the world.
Why you should apply for a job to Johnson & Johnson:
Ranked as one of the Best Companies for Women in 2020
4.2/5 in overall job satisfaction
4.3/5 in supportive management
72% say women are treated fairly and equally to men
88% would recommend this company to other women
85% say the CEO supports gender diversity
Global parental leave for all new parents (maternal, paternal, adoptive or surrogacy-assisted).
Global exercise reimbursement.
Two weeks off (one of them fully paid) for volunteer work.