Director Segment Deliver, CSS

Johnson & Johnson Healthcare Systems, Inc., a member of the Johnson & Johnson Family of Companies, is recruiting for a Director, Segment Deliver Cardiovascular and Specialties Solutions (CSS)! This position is located in Irvine, California but has flexibility to be based at Piscataway, New Jersey or El Paso, Texas. Johnson & Johnson Health Care Systems Inc. (JJHCS) provides contracting, supply chain, business services, and strategic solutions to customers and commercial intermediaries of U.S.-based Johnson & Johnson companies, including hospital systems, health plans, distributors, wholesalers, purchasing organizations, government payer programs, and government healthcare institutions in the U.S. JJHCS also engages with customers to provide streamlined supply chain services for our products that seamlessly integrate with customer operations, address shared evolving market challenges to value-based care, and develop innovative solutions that improve patient care and access. *CareAdvantage, Johnson & Johnson Family of Companies, is offered through Johnson & Johnson Health Care Systems Inc. Its Supply Chain Optimization capability is provided for Johnson & Johnson Medical Devices Companies products. Deliver, for Johnson and Johnson is a global organization responsible for the customer logistics services across North America, Europe Middle East and Africa, Latin America and the Asia Pacific Regions. The Function is driving Transformational changes across the business with a focus on providing a dedicated Global Segment Deliver Leadership, integrating Deliver within the core End to End Supply Chain processes and driving Deliver functional excellence all focused on enhancing our Customer Promise. The Deliver organization is dedicated to enabling the Customer Experience across our Medical Technologies businesses which are solving the most meaningful medical and healthcare needs across the globe. Key Responsibilities: Represent Deliver in the CSS franchise Supply Chain Leadership Team (SCLT) by bringing functional expertise and a full view of Deliver strategy and operations for the franchise Orchestrate processes with commercial and supply chain to bring the Voice of the Customer, Net Promoter Score and customer experience insights to the table to define and assess performance against a cohesive customer promise Actively optimize End to End (E2E) CSS supply chain by providing visibility, analytics and driving continuous improvement focused on, On Time In Full (OTIF-D), Inventory, and Cost Performance Integrate Deliver within core global planning processes (e.g., Short Term Event Management, new product introduction, strategic capacity planning, manufacturing network and Integrated Business Planning) Collaborate with Global Deliver Excellence and Supply Chain to drive global distribution network and flows optimization initiatives Ensures “Design for Deliver” inputs are incorporated into R&D processes and Deliver readiness and flawless execution for New Product Introduction (NPI) globally. Partners with CSS franchise Supply Chain and GDEx to shape Deliver strategy for the segment and capture its implications in the Long Range Financial Plan (LRFP). Ensures Deliver priorities are integrated with broader franchise priorities Represent the Deliver function in the Supply Chain Franchise Financial planning cycles (BP/JU/NU). Aligns Deliver resources to support Business Development activities (e.g., due diligence); ensures integration / separation projects are appropriately resource from a Deliver perspective In collaboration with Supply Chain defines Deliver capability priorities and partners with GDEx to prioritize, pilot and scale up partnership opportunities Qualifications Education: A minimum of a Bachelor’s or equivalent University Degree is required, Masters or advanced degree preferred. Experience and Skills: Required: Minimum of 10 years overall business experience is required, preferably focused on Customer Service, Operations, Planning, Strategy and management of large programs. Proven success working in a complex, highly matrixed, global organization with constantly evolving priorities and tight timelines. Demonstrated impact in increasingly complex leadership roles, including roles requiring orchestration and leadership by influence; E2E mentality and collaboration. Strong understanding of core Order Fulfillment processes (Customer Service, Warehousing and Transportation) Outstanding verbal and written communication skills Preferred: Minimum of 5 years managerial experience representing Supply Chain or a function in Leadership Teams. Strong planning and systems understanding (Order to Cash, digital, visibility & Warehouse systems) with demonstrated track record of execution. Shown Critical thinking, learning agility and intellectual curiosity. Leadership Imperatives: Connect, Shape, Grow Other: This position requires up to 25% domestic and international travel. At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of COVID-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work. Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.] Primary Location United States-New Jersey-Piscataway-425 Hoes Lane Other Locations North America-United States-Texas-El Paso, North America-United States-California-Irvine Organization Johnson & Johnson Health Care Systems Inc. (6077) Job Function Operations Requisition ID 2206051009W