ECM Enterprise Ops Chargebacks Intern

At Johnson & Johnson, we use technology and the power of teamwork to discover new ways to prevent and overcome the world’s the most significant healthcare challenges. Our Corporate, Medical Devices, and Pharmaceutical teams leverage data, real-world insights, and creative minds to make life-changing healthcare products and medicines. We're disrupting outdated healthcare ecosystems and infusing them with transformative ideas to help people thrive throughout every stage of their lives. With a reach of more than a billion people every day, there’s no limit to the impact you can make here. Are you ready to reimagine healthcare?

Here, your career breakthroughs will change the future of health, in all the best ways. And you’ll change, too. You’ll be inspired, and you’ll inspire people across the world to change how they care for themselves and those they love. Amplify your impact. Join us!

Johnson & Johnson Health Care Systems Inc. (JJHCS), a member of Johnson & Johnson's Family of Companies, is currently recruiting for Enterprise Contract Management (ECM) Interns located in Piscataway, NJ or Horsham PA.

Johnson & Johnson Health Care Systems Inc. provides account management and customer support services to key health care customers, including hospital systems and group purchasing organizations, leading health plans, pharmacy benefit managers, and government health care institutions. The company also provides contract management, logistics and supply chain functions for the major Johnson & Johnson franchises. Enterprise Contract Management is an essential division of JJHCS and is responsible for a wide breath of areas within the contracting life cycle: Contract Operations, Customer Solutions Center, and Contract Development.

Johnson & Johnson Deliver Group is part of Johnson & Johnson’s global Supply Chain organization supporting operations across all the Johnson & Johnson Family of Companies. Deliver strives to deliver an exceptional customer experience through leading critical customer-facing-functions such as customer service, distribution and transportation. In addition, Deliver oversees critical business enablers, including how we gather and manage supply chain master data, safe and secure supply chain practices, product identification standards, and market/channel access capabilities. Located in every region of the world where Johnson & Johnson operates, Deliver is a critical component of our supply chain, working collaboratively to ensure that quality, safety and the experience of our customers is our top priority.

Are you interested in joining a diverse team delivering outstanding results to our customers? Apply now for this exciting opportunity!

The Chargeback Intern will be responsible for managing the Chargebacks process for key Medical Device distributors. This role is responsible for developing key internal and external partnerships, performing root cause analyses, resolving complex Chargeback discrepancies, partnering with Finance regarding Chargeback credits and deductions, and measuring/monitoring wholesaler compliance. In addition, key responsibilities also include any compliance related activities, such as Sarbanes-Oxley related activities.

Key Responsibilities :

• Manage distributor Chargeback Payments through the CORE, ICS & SAP system
• Reconcile incoming Chargebacks submissions based on frequency of distributor submission schedule and process resubmissions
• Research, troubleshoot, and solve problems of broad complexity
• Develop, create, run reports, and perform trend analysis
• Act decisively while understanding the impact of actions, processes and problems across the department
• Be part of a structured program, with mentoring, visibility to senior leadership, professional training, and networking opportunities.