The Johnson & Johnson Technology (JJT) End User Services (EUS) team provides all the key productivity, collaboration, and computing services our organization relies on for doing their day-to-day work. This includes capabilities and process improvements for services such as M365, Zoom, 6Connex, Windows 10/11, AWS/W365 virtual Environments, PC/Mac, Mobile, Meeting Rooms, office and home technology setup experiences, License management, New Starter and much more!
The Organizational Change Management (OCM) team is part of the EUS Digital Workplace Practice (DWP) and is responsible for interpreting how the needs of the organization can be delivered by EUS technologies and services. The EUS DWP is defined as a “Chapter” within our J&J Technology High Performance Teams model. As a Chapter we provide services across all EUS Products to ensure we bring key expertise and skills to each of these capabilities. The OCM team determines behavioral change programs which improve the desired outcomes of our business teams. They then build and implement change programs to deliver a frictionless employee transition and experience.
We are excited for you to join our established OCM team who provide organizational change services to all our EUS programs. The EUS Head of OCM will provide the overall leadership across all OCM programs for the group. You will be part of our larger Digital Workplace Practice – Employee Experience, Targeting & Analytics and Personalized CRM. We work with our EUS service owners, Technology Services and J&J Technology communication teams, and key Technology and Business partners to deliver technology improvements across our organization. You will lead a team of employees and contractors delivering these services for Johnson & Johnson.
This is a very fast and dynamic space, and this team concentrates on understanding businesses experiences and outcomes, to enable them to develop targeted and tailored user journeys. They use these journeys to nurture behavioral change programs, to deliver measurable change outcomes across the organization.
Role Scope and Responsibilities
Lead the overall strategy and approach for all OCM activities and programs that improve employee adoption and usage of EUS capabilities across J&J.
Act as a key member of the EUS Digital Workplace Practice and advocate OCM work with:
Be a coach and mentor to wider members of the Digital Workplace practice and EUS colleagues in the benefits of good behavioral change management.
Lead the process for developing change plans and approaches required to deliver business and behavioral change outcomes driving through a multichannel approach to reaching employees and contractors across J&J globally.
Work internationally across the J&J organization being sensitive to different sector and country need.
Child care benefits
Short term disability