The Johnson & Johnson Medical Devices (JJMDC) Industrial Design and Human Factors (IDHF) organization is seeking a multi-faceted, exceptionally talented, user-centered Human Factors Engineer (HFE) who is passionate about improving the quality of people's lives through compelling design experiences.
Our team leads contextual research to discover unmet user needs, creates usability specifications and requirements, and iteratively tests with stakeholders throughout a robust usability process. The position will interact closely with the product development team to design and evaluate user interfaces (hardware and software) for medical products including devices, support systems and associated training /instructional elements. We are a diverse, collaborative, and global team, striving to create products and solutions that improve patient outcomes by delivering remarkable user experiences. The successful candidate will continue to elevate world-class human factors approaches throughout the organization while providing timely usability insight to the product development teams.
Positions will be based at our Cincinnati, OH and Raritan, NJ offices and will report directly to the IDHF team at those locations for the period of January to May 2024. It is expected that the co-op works on-site at one of our locations, in person. Housing will not be provided by Johnson & Johnson, but rather a one-time stipend may be offered to qualified candidates.
Leverage human factors standards and best practices to inform new product designs and ensure concepts support safe, effective, and satisfying use
Support the planning, conduct, and reporting of various user research activities, including ethnography, focus groups, formative usability tests, and HF validation (summative usability) tests
Consolidate user feedback into meaningful design insights and actionable recommendations
Perform thoughtful and thorough root cause analysis for use-related problems that arise during hands-on usability tests
Understanding the use environments and participating in the creation of user workflows
Understand the regulatory imperative for medical device human factors, including relevant human factors standards and guidance documents, such as IEC 62366 and FDA's final HF guidance
Contribute to human factors documentation, including formative and summative test plans and reports, expert reviews, use-related risk analyses, use specifications, known problems analyses, and Human Factors Engineering reports
Author study documentation (https://e.g., informed consent forms, study participant recruitment screeners, moderator's guides, use error checklists)