IT Manager – Technical Product Owner – SUMMIT Enterprise Learning

Johnson & Johnson Corporate Business Technology is recruiting for an IT Manager – Technical Product Owner – SUMMIT Enterprise Learning products located in New Brunswick, NJ.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

Johnson & Johnson is the world's most comprehensive and broadly-based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices. There are more than 265 Johnson & Johnson operating companies employing approximately 126,500 people and with products touching the lives of over a billion people every day, throughout the world. If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen.

We power J&J employees with technology to shape the future of healthcare. While serving as strategic problem solvers and innovators, we collaborate as trusted allies with leaders and partners across corporate functions, sectors, and regions, aligning business strategies with technology solutions against outcomes that matters. Through Professional Services and end-to-end product management we deliver exceptional user experiences as we simplify, strengthen, and automate the technologies employees use to get their jobs done. In CBT, we know we’ve done our job when the boundaries between CBT and our partners blur, and we deliver as ONE DIVERSE & UNITED TEAM with corporate functions including Human Resources, Finance, Global Services, Procurement, Legal, Health Care Compliance, Privacy, Corporate Affairs, Engineering & Property Services and Global Security.

Position Summary:

The IT Manager Technical Product Owner will work at the intersection of business & technology that combine a deep understanding of business objectives with technology to overcome challenges and adopt the latest technologies roadmaps and trends.

The IT Manager Technical Product Owner will be accountable for collaborating with our Enterprise Learning and Development Business Product Owners in crafting technical solutions to business needs, define the product vision and roadmap including new features and enhancements, and deliver cohesive and coordinated solutions and operational excellence towards the best employee experience. The position will manage all stages of product lifecycle and product performance and be responsible for technical solution value delivery. The position will work closely with platform technology leaders, technical and business product owners (BPOs), domain architects, regional leads within and across CBT to deliver on strategic objectives and operational excellence.

Principal Responsibilities:

• Ability to align complex architecture to business strategies and initiatives including heavy emphasis on integrated solutions

• Be a subject matter expert accountable for all tasks and facets related to support of Enterprise Learning, integrated solutions, and peripheral technologies at Global scale.

• Partner with teams for requirements collection, impact analysis, portfolio prioritization, engineer technical change management approvals and report out to business partners.

• Partner with external organizations and vendors e.g. Cornerstone on Demand & Compliance Wire to influence the direction of the improvements and functionality.

• Handle operational responsibilities for issues resolution, incident, service requests, improvements fulfilment with collaboration across product/squads for Learning Management System, and HR Systems related integrated solutions at global and regional level.

• Collaborate with global/regional product owners, provide technical direction on a Global level.

• Partner with BPOs to develop long term comprehensive product roadmaps with multi-technology integrated landscape towards cohesive user experience.

• Support x-functional integrated solutions for Third-Party Vendor applications in Enterprise Learning and handle annual cyclical events and audit processes.

• Partner and deliver product service packs, upgrades in collaboration with internal and third-party vendor business partners.

• Coordinate operational and project timelines, track milestones, issue and risks based on the global program critical initiatives and goals.

• Collaborate and implement standards covering Agile, Waterfall or Hybrid Project methodologies.

• Partner with Product Analyst to provide the clarity on the business and technical requirements in order to drive the appropriate user stories and sprint planning.

• Drive robust partnership, visibility and communication by establishing a regular meeting cadence with BPOs.

• As a key member of CBT, develop and maintain positive relationships with internal business areas, and Third Party Vendors to ensure compliance and excellence in execution.