Manager, Specialty Pharmacy & Patient Support Analytics – Janssen Pharmaceuticals, Inc., Titusville, NJ

Manager, Specialty Pharmacy and Patient Support Analytics – Janssen Pharmaceuticals, Inc., Titusville, NJ

Janssen PH is a leader in the field of pulmonary arterial hypertension (PH). Our portfolio of PH treatments covers the spectrum of disease, from WHO Functional Class (FC) II through to FC IV, with oral, inhaled and intravenous medications. Janssen PH is recruiting for a Manager, Specialty Pharmacy and Patient Support Analytics in Titusville, NJ.

Description:

In this role, the Specialty Pharmacy and Patient Support Analytics Manager is expected to function as subject matter expert on Specialty Pharmacy and Patient Support data analytics and metrics methodology across PH brands, is responsible for supporting efforts to improve the patient experience through specialty pharmacies and providing patient support operational and strategic insights that improve brand performance. S/he is responsible for generating, integrating and translating specialty pharmacy data, analytics and insights into growth opportunities and tactics that shape decisions and drive organizational actions for PH brands within Janssen. This position will serve as an internal consultant to SCG Specialty Pharmacy Strategy, SCG Trade, Patient Engagement and Customer Solutions (PECS), Commercial Insights & Strategy (CIS) and cross functional partners such as Legal and Healthcare Compliance. This position plays a key role in advising and counseling business partners in the development and evaluation of new and existing patient engagement trends and customer solution strategies and tactics and as a result, shares accountability for business results. This individual will be familiar with patient-level data, transactional data and market dynamics pertaining to specialty pharmacies, patient support services, patient experience, and patient affordability.

Key Responsibilities

Patient Support Analytics:

• Collaborate with PECS, CIS, Data Management Teams and PH Patient Support Managers to deliver improvements in patient support data quality and availability.
• Liaise with other Market Access and PECS Solution analytics functions to ensure availability of data driven insights into Market Access operations and Patient Experience Marketing strategic planning.
•  Recommend PECS and patient support KPIs and custom analytics to monitor the performance of Patient Experience Solutions programs across all PH brands.
• Develop and maintain performance dashboards for monitoring key aspects of patient support operations.
• Collaborate with Patient Support Managers to ensure PH strategic imperatives are aligned with patient support operational outcomes.

Specialty Pharmacy (SP) Analytics:

• Lead efforts to improve SP data quality and availability.
• Collaborate with PH SP Managers, Patient Engagement & Customer Solutions (PECS) Teams, Janssen Strategic Customer Group (SCG), Channel Strategy Team and Janssen Trade FFS Directors on data analysis.
•  Develop & maintain SP KPI scorecards and data quality metrics to be utilized for SP facing MBRs and QBRs.

Other Duties:

• PH Analytics and Insights, dashboard development, and reporting as required.
• Overall collaboration and support of broader PECS CIS team priorities and initiatives.
• Consistent and regular stakeholder communication process and forums.
• Leading meetings and presenting fact-based stories that drive prioritization, action and impact.

The anticipated base salary range for the position is $97,000 to $167,000.